Troubleshooting Guide

ETA-C15D

Power Conditioner

Issue: Wiring Fault LED is illuminated.

Possible Cause: AC Mains outlet is wired incorrectly.

Action Needed: Contact a certified electrician to inspect the building's wiring.

Issue: No power to the AC outlets.

Possible Cause: Circuit breaker has tripped due to excessive load.

Action Needed: Remove one piece of equipment from the ETA-C15D, and push the breaker reset tab located on the front panel.

Note: We suggest first locating the highest power-consumer such as a power amplifier and disconnecting or turning down that unit. If the ETA-C15D breaker continues to trip, relocating some of the gear may be required.

Issue: No power to the AC outlets, “Abnormal Voltage” indicator is illuminated, the Volt Meter is Flashing and you hear a buzzer from the unit.

Possible Cause: The AC Mains Voltage exceeded 132VAC or the voltage dropped below 101VAC

Action Needed: Measure the AC Mains before the ETA-C15D. If the voltage is between 117VAC and 123VAC you may proceed to reset the ETA-C15D by restarting the start up sequence.

Note: It is important to have all equipment that was connected to that AC Mains Line to be inspected for proper operation. If the problem persists, contact your local power company for the cause of unstable AC line conditions.

Issue: Abnormal LED Flashing and you have power to all outlets.

Possible Cause: The AC Mains Voltage exceeded 128VAC or the voltage dropped below 107VAC

Action Needed: The ETA-C15D must be reset to turn off the LED. Measure the AC Mains before the ETA-C15D. If the voltage is between 117VAC and 123VAC you may proceed to reset the ETA-C15D by cycling the Power Switch off / on.

Note: It is important to have all equipment that was connected to that AC Mains Line inspected for proper operation. If the problem persists, contact your local power company for the cause of unstable AC line conditions.

Issue: AC Fault LED is Flashing, a buzzer is sounding and you have no power at any outlets.

Possible Cause: Although the Dual Clamping Suppression (DCS) circuit virtually assures protection from most transient voltage spikes and surges, nature has a way of occasionally creating electrical forces that are beyond the capabilities of any device to absorb without some degree of damage. In the rare instance that this occurs, the DCS circuit has been damaged during the suppression.

Action Needed: If this happens, the ETA-C15D will shut off and the unit will need to be repaired or replaced. It is important to have all equipment that was connected to that AC Mains Line inspected for proper operation.

1601 Jack McKay Blvd. • Ennis, Texas 75119 U.S.A.

Telephone: 800-321-6699 • Fax: 800-996-3821

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ETAsys.com

Specifications are subject to change without notice.