|
| Technical Support (FAQ) | AOC 9KLR |
|
|
|
|
| Problem | Possible Solution |
|
|
|
| |
|
|
| |
| Power LED is not ON | • Make sure the power cord is properly connected to a grounded power | |
|
| outlet and to the monitor. |
|
|
|
|
|
| No Plug & Play | • Confirm that your computer is Plug & Play compatible. |
|
|
| • Confirm that your video card is Plug & Play compatible. |
|
|
| • Inspect the video cable and make sure that none of the pins are bent. | |
|
| • Make sure the AOC monitor drivers are installed |
|
|
| (AOC monitor drivers are available at: www.aocmonitor.com) | |
|
|
|
|
| Picture is fuzzy | • Adjust the Contrast and Brightness settings. |
|
|
|
| |
| Picture bounces or a wave | • Move electrical devices away from the monitor. They may be causing | |
| pattern is present in the | electrical interference. |
|
| picture |
|
|
|
|
| |
| Power LED is ON (green or | • Press a key on the keyboard or wiggle the mouse to | |
| orange light is ON) but | monitor. |
|
| there is no video or picture. | • Make sure the video cable is properly connected to the computer. | |
|
| • Inspect the video cable and make sure none of the pins are bent. | |
|
| • Make sure your computer is operating correctly by pressing the CAPS | |
|
| LOCK key and observing whether the CAPS LOCK light turns ON or | |
|
| OFF. |
|
|
|
| |
| Missing one of the primary | • Inspect the video cable and make sure that none of the pins are bent. | |
| colors (RED, GREEN, or | • Make sure the video cable is properly connected to the computer. | |
| BLUE) |
|
|
|
|
| |
| Screen image is not | • Adjust the Horizontal, Vertical or Zoom settings in the OSD window. | |
| centered or sized properly |
|
|
|
|
|
|
| Picture has color defects | • Adjust the User Color setting in the OSD window. |
|
| (white doesn’t look white) |
|
|
|
|
|
|
| AOC 9KLR | 11 | v3_123102 |