Efficient Networks 5667 manual Troubleshooting, Using LEDs, Check the LEDs on the front panel

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SpeedStream Dual USB/Ethernet Router User’s Guide

Model 5667

Chapter 5

Troubleshooting

Connection problems usually occur when the router’s software configuration contains incomplete or incorrect information. Diagnostic tools are available to help identify and solve problems that may occur with your router.

Using LEDs

STEP 1: Check the LEDs on the front panel

Certain hardware problems can be diagnosed and solved by checking the LEDs. After powering on the router, all LED indicator lights turn a solid green.

If the Power (PWR) LED is off:

Check that the power cord is firmly plugged into the back panel of the router and the other end into an active AC wall or power-strip outlet.

Check that the power switch is turned on.

The following table shows the possible states of the LEDs (lights) on the 5667 router/bridge.

 

power

 

adsl

act

eth

usb

Unlit

Off

 

DSL not

DSL not

Ethernet port not

USB port not connected;

 

 

 

connected

connected

connected; check Ethernet

check USB cable

 

 

 

 

 

cable connection if using

connection if using USB

 

 

 

 

 

Ethernet interface

interface

 

 

 

 

 

 

 

Solid

On

 

Ready for data

N/A

Ethernet port connected to

USB port connected to

 

 

 

traffic

 

LAN

host

 

 

 

 

 

 

 

Blinking

N/A

 

Searching for

DSL traffic

Ethernet traffic flow

USB traffic flow

 

 

 

signal

flow

 

 

 

 

 

 

 

 

 

All

Post failure

 

 

 

 

Blinking

 

 

 

 

 

 

 

 

 

 

 

 

 

Ethernet Link LED Status

The Ethernet LED indication on the front of the router/bridge indicates Ethernet connectivity at the hardware level.

No Link - Unlit

This indicates that there is no Ethernet link detected. Check the Ethernet cable connection from the PC to the 5600 series device. If you have used the wrong cable, the eth LED will remain unlit and so will the LED on the Ethernet card in your PC.

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Contents SpeedStream SpeedStream Dual USB/Ethernet Router User’s Guide General Provisions Table of Contents Capture a PPP Trace for Debugging Features and Benefits IntroductionAbout the SpeedStream Dual USB/Ethernet Router General Safety Guidelines ApplicationsInstalling the Router Package ContentsMinimum System Requirements Hardware DescriptionHardware Installation Hardware FeaturesLED Indicators Before StartingBasic Installation Procedure Installing Line FiltersIn-Line Filter Connecting the Cables Wall-Mount FilterTwo-to-One Adapter USB Installation Method Ethernet Installation Method Configuring Network Settings Windows 95 / 98 / MEClick the DNS Configuration tab Windows NT Windows Microsoft TCP/IP Properties dialog box, click DNS tabSpeedStream Dual USB/Ethernet Router User’s Guide Windows XP SpeedStream Dual USB/Ethernet Router User’s Guide Configuring the Router Navigating the Web InterfaceStatus and Statistics Accessing the Web Interface WANRecording System Settings Simple Setup SpeedStream Dual USB/Ethernet Router User’s Guide Advanced Setup Status and Statistics System Password Configuration ProceduresWAN Virtual Connection RCF 1577 Connection PPP Connection RCF 2684 Connection LAN Configuration Dhcp Configuration DNS Configuration Firewall ConfigurationApplication/Protocol Security High Medium Low Napt Off Out L2TP ICU Application/Protocol Security High Medium Low Napt Off Out VNC Port Forwarding Configuration IP Routing and RIP Configuration View Current IP InformationConfigure IP Gateway View/Modify Routing Table Configuration Access View RIP Configuration Modify RIP ConfigurationSpeedStream Dual USB/Ethernet Router User’s Guide Troubleshooting Using LEDsCheck the LEDs on the front panel Ethernet Link LED StatusConnection Problems Check for IP Routing ProblemsCarrier Not Detected Not Lit Carrier Detected Solid GreenTroubleshooting ATM Connectivity Login Password ProblemsDSL Line Training PPP Troubleshooting Capture a PPP Trace for DebuggingConfiguration Data Sheets Simple SetupRouter Configuration Service/Feature Configuration Router Password SettingsLAN IP Settings Dhcp SettingsFirewall Configuration Technical Specifications Routing