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Error Messages | 35 |
System Messages | 40 |
Troubleshooting Software and Hardware |
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Problems | 42 |
Dell Diagnostics | 42 |
Troubleshooting Tips | 44 |
Power Problems | 44 |
Memory Problems | 46 |
Lockups and Software Problems | 46 |
Dell Technical Update Service | 48 |
Dell Support Utility | 49 |
5 Reinstalling Software | 51 |
Drivers | 51 |
Identifying Drivers | 51 |
Reinstalling Drivers and Utilities | 52 |
Restoring Your Operating System | 54 |
Using Microsoft® Windows® System Restore . . . | 54 |
Using Dell Factory Image Restore | 56 |
Using the Operating System Media | 57 |
6Getting Help . . . . . . . . . . . . . . . . . . . . . . 59
Obtaining Assistance | 59 |
Technical Support and Customer Service | 60 |
DellConnect™ | 60 |
Online Services | 60 |
AutoTech Service | 61 |
Automated | 61 |
Problems With Your Order | 61 |
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Contents