Dell E6500, U084C, PP30L Technical Support and Customer Service, DellConnect Online Services

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NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 62, and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

•Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

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Getting Help

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Contents Dell Latitude E6500 Setup and Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o mMacrovision Product Notice Contents Troubleshooting Software and Hardware Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewKeyboard Volume control buttons Back View Battery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Connecting to the Internet Setting Up Your Internet ConnectionClick Start→ Internet Explorer→ Connect to the Internet Transferring Information to a New Computer Microsoft Windows XP Operating SystemMicrosoft Windows Vista Under Network and Internet, click Connect to the InternetTo copy data from the old computer To transfer data to the new computer NextTo copy data from the old computer Microsoft Windows Vista Setting Up Your Computer Specifications SataPC Card CardBus controller Ricoh R5C847 PC Card connector Memory Minimum memory 512 MB 1 Dimm Maximum memory Wlan VGA Display Viewing angles Battery Types Cell smart lithium ion Battery Watt hours AC Adapter 130W Dell adapter PA-4E Ms halfsine pulse for storage Troubleshooting Power LightsTools Beep Codes Are detectedError Messages T a Error The hard drive cannot read the data Do not use these characters in filenamesTroubleshooting Troubleshooting Click Uninstall See the program documentation for installation instructionsSystem Messages Drive and try againTroubleshooting Troubleshooting Software and Hardware Problems Dell DiagnosticsClick Start→ Help and Support Starting the Dell Diagnostics From Your Hard Drive Troubleshooting Tips Power ProblemsFollow these tips when troubleshooting your computer Troubleshooting Memory Problems Lockups and Software ProblemsComputer does not start up Program crashes repeatedly Follow the instructions on the screen Windows VistaDell Technical Update Service Dell Support Utility Troubleshooting Reinstalling Software DriversIdentifying Drivers Click Start→ Control PanelReinstalling Drivers and Utilities Returning to a Previous Device Driver VersionProperties Click the Drivers tab→ Roll Back Driver Click Properties→ Device ManagerAt the Welcome Dell System Owner screen, click Next Using Microsoft Windows System Restore You can restore your operating system in the following waysRestoring Your Operating System Starting System Restore Undoing the Last System RestoreUsing Dell Factory Image Restore Starting Dell Factory Image RestoreSelect Repair Your Computer Using the Operating System Media Click Dell Factory Image RestoreBefore you Begin Reinstalling Software Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Before You Call Page Page Contacting Dell Getting Help Finding Information Document/Media/Label Contents Index Product key, 68 reinstalling, 67 System Restore Index Setting up Internet connection, 16 System Restore
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U084C, PP30L, E6500 specifications

The Dell PP30L, known commonly as the Dell Latitude E6430, is a business-class laptop that combines robust performance, solid build quality, and essential features making it an ideal choice for professionals on the go. Launched in 2012, this model has continued to hold relevance due to its capability to meet the demands of everyday business tasks.

At the heart of the Dell PP30L is its range of processor options, allowing users to select from Intel’s third-generation Core i3, Core i5, or Core i7 processors. This versatility enables users to tailor the laptop’s performance to their specific needs, whether it’s for light office tasks or more resource-intensive applications. Additionally, it supports up to 16GB of DDR3 RAM, ensuring smooth multitasking capabilities.

One of the standout features of the Latitude E6430 is its exceptional build quality. Constructed with a durable Tri-Metal chassis, reinforced hinges, and a spill-resistant keyboard, the laptop is designed to withstand the rigors of daily use. The laptop also includes a robust casing that meets military specifications for durability, providing added resilience against accidental drops or rough handling.

The display on the Dell PP30L is a 14-inch HD (1366 x 768) anti-glare screen, which offers decent brightness and color accuracy, making it suitable for office environments. For users seeking higher visual quality, optional Full HD (1920 x 1080) displays are available. The graphics options include integrated Intel HD 4000 graphics, suitable for basic tasks and some light multimedia work.

Connectivity is another strong suit of the Dell PP30L. It features a variety of ports including USB 3.0, USB 2.0, HDMI, and a VGA port, ensuring compatibility with a wide range of peripherals and external displays. It also includes optional Mobile Broadband and NFC capabilities, making it a flexible choice for professionals needing to stay connected.

In terms of battery life, the E6430 offers multiple battery options, including a 6-cell standard battery and a larger 9-cell extended battery for users needing longer runtime. This flexibility is essential for business users who may spend long hours in meetings or traveling.

Overall, the Dell PP30L/Latitude E6430 is a reliable business laptop that emphasizes performance, durability, and connectivity, making it well-suited for both workspace and mobile environments. Its blend of features ensures that it remains a competitive choice for professionals seeking a dependable computing solution.
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