Dell PP15S, E4200, H683D specifications Using the Hardware Troubleshooter

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4 Troubleshooting Tips	29
Using the Hardware Troubleshooter	29
Tips	29
Power Problems	29
Memory Problems	30
Lockups and Software Problems	31
Dell Technical Update Service	32
Dell Support Utility	33
Dell Diagnostics	33

5 Reinstalling Software	35
Drivers	35
Identifying Drivers	35
Reinstalling Drivers and Utilities	35
Restoring Your Operating System	37
Using Microsoft® Windows® System Restore . . .	38
Using Dell Factory Image Restore	39
Using the Operating System Media	40

6Finding Information . . . . . . . . . . . . . . . . 41

7Getting Help . . . . . . . . . . . . . . . . . . . . . . 45

Obtaining Assistance	45
Technical Support and Customer Service	46
DellConnect™	46
Online Services	46
AutoTech Service	47
Automated Order-Status Service	47

4

Contents

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Contents Dell Latitude E4200 Setup and Quick Reference Guide July H683D Contents Using the Hardware Troubleshooter Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewBack View Battery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Connecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Microsoft Windows Vista Operating SystemMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Click Finished and restart the new computer Setting Up Your Computer Specifications ProcessorSecure Digital SD Memory Card Reader Base for additional information Wxga Keyboard Operating Environmental Grms Troubleshooting Tips Using the Hardware TroubleshooterPower Problems TipsMemory Problems Lockups and Software Problems Computer does not start upDell Technical Update Service Dell Diagnostics Dell Support UtilityInsert the Drivers and Utilities media Reinstalling Software Reinstalling Drivers and UtilitiesDrivers Identifying DriversReinstalling Software You can restore your operating system in the following ways Restoring Your Operating SystemUsing Microsoft Windows System Restore Using Dell Factory Image Restore Using the Operating System Media Finding Information Dell Technology Guide About your operating system Features, setup, and configuration Finding Information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Operating system Dell Factory Image Restore, 39 media Index Connection, 15 System Restore

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