Dell UCS-51 manual Online Services, Automated Order-Status Service

Page 46

Online Services

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com

la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only)

Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)

Anonymous file transfer protocol (FTP) ftp.dell.com/

Log in as user: anonymous, and use your e-mail address as your password.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region.

44

Getting Help

Image 46
Contents User’s Guide Page User’s Guide January 2007 P/N YD912 Contents Installing the Red Hat Enterprise Linux Driver Replacing and Rebuilding a Degraded Virtual Disk ContentsTechnical Support and Customer Service Returning Items for Warranty Repair or CreditCorporate Contact Details Taiwan Only Safety General Safety InstructionsSafety Protecting Against Electrostatic Discharge Overview OverviewRAID Levels About RAIDRAID Terminology Integrated StripingIntegrated Mirroring Example of Integrated Mirroring RAIDOverview SAS 5/iR Features SAS 5/iR FeaturesRAID 0, RAID Installing the SAS 5/iR Adapter Hardware InstallationHardware Installation Installing a SAS 5/iR Adapter Connecting the Cable Hardware Installation Driver Installation Driver InstallationCreating a Driver Diskette Installing a Windows Driver for a New SAS 5/iR Controller Updating an Existing Windows Driver Installing the Red Hat Enterprise Linux Driver Installing From the Dell Operating System MediaCreating a Driver Diskette Installing the Driver Installing the Suse Linux Enterprise Server Driver Installing the Driver Using an Update RPMDriver Installation Upgrading the Kernel SAS 5/iR Bios SAS 5/iR BiosBios Fault Code Messages Post MessagesNavigating the Configuration Utility Configuration UtilityStarting the Configuration Utility Functions PerformedCreate New Virtual Disk Integrated RAID Configuration and Management ScreensSelect New Virtual Disk Type Virtual Disk Field DescriptionsView Virtual Disk Manage Virtual DiskExit Screen Performing Configuration TasksCreating an Integrated Striping Virtual Disk Creating a Integrated Mirroring Virtual Disk Viewing Virtual Disk Properties Synchronizing a Virtual DiskDeleting a Virtual Disk Activating a Virtual DiskReplacing and Rebuilding a Degraded Virtual Disk Bios Boot Order TroubleshootingGeneral Problems Physical Disk Related Issues Configuration Utility Error Messages Bios Error Messages Bios Error Messages MeaningDevice may not be ready at this time. The device will be Strings file, or its options file Updating the Firmware Firmware Update UtilityUpdating the Firmware Updating the Firmware Obtaining Assistance Technical Support and Customer ServiceGetting Help Getting HelpOnline Services Automated Order-Status ServiceDell Enterprise Training Problems With Your Order Before You Call Regulatory Notices Regulatory NoticesFCC Notices U.S. Only FCC, Class BIndustry Canada, Class B Industry Canada Canada OnlyCE Notice European Union European Union, Class BRegulatory Notices Regulatory Notice Regulatory Notices Regulatory Notice Regulatory Notices Corporate Contact Details Taiwan Only Regulatory Notices Regulatory Notice Regulatory Notices Glossary GlossaryGlossary PHY RPM Smart Glossary SAS 5/iR Adapter, 15 Windows driver IndexIndex Messages, 37 physical disk issues