w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Light Pattern | Problem Description | Suggested Resolution |
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| No memory modules are detected. | • If you have one memory module |
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| installed, reinstall it and restart the |
A B C | D | computer. For more information on |
memory modules, see your User’s | ||
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| Guide. |
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| • If you have two or more memory |
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| modules installed, remove the |
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| modules, reinstall one module, and |
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| then restart the computer. If the |
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| computer starts normally, reinstall an |
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| additional module. Continue until |
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| you have identified a faulty module or |
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| reinstalled all modules without error. |
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| For more information on memory |
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| modules, see your User’s Guide. |
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| • If available, install properly working |
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| memory of the same type into your |
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| computer. For more information on |
|
| memory modules, see your User’s |
|
| Guide. |
|
| • If the problem persists, contact Dell. |
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| For more information on contacting |
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| Dell, see your User’s Guide. |
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|
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| System board failure has occurred. | Contact Dell for technical assistance. |
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| For more information on contacting |
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| Dell, see your User’s Guide. |
A B C D
Memory modules are detected, but a memory configuration or compatibility error exists.
A B C D
•Ensure that no special memory module/memory connector placement requirements exist.
•Verify that the memory modules that you are installing are compatible with your computer.
•Reinstall the memory modules and restart the computer.
•If the problem persists, contact Dell. For more information on contacting Dell, see your User’s Guide.
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