Dell 3100cn owner manual Consumers

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What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Web Support

support.dell.com/ContactUs/ContactUsHome

 

.aspx?c=us&l=en&s=gen

 

 

Individual Home Consumers; Home Office and Small Business

Canada Only

Customers:

 

 

 

Technical Support and Customer Service

1-800-847-4096

 

 

Medium, Large, and Global Commercial Customers;

 

Government, Education, and Healthcare Customers; and Value-

 

Added Resellers (VARs):

 

 

 

Technical Support

1-800-387-5757

 

 

Customer Service

1-800-326-9463

 

 

Government or Education Customers, or Individual Home

 

Consumers who purchased through an Employee Purchase

 

Program:

 

 

 

Technical Support

1-800-387-5757

 

 

Customer Service

1-800-326-9463 (Extension 8221 for Individual

 

Consumers)

 

 

Dell-Branded Memory

1-888-363-5150

 

 

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

Appendix

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Contents Page PRC Order Toner CartridgesDell Laser Printer 3100cn United States Government Restricted Rights Contents Using Your Printer Index Page Page Page Loading Paper Loading the Standard Tray Loading Paper Loading Paper Loading the Multipurpose Feeder Loading Paper Loading Envelopes Loading Paper Setting Up for Local Printing Windows 98, Me, 2000, XP, and Server Installing Printer DriversWindows 95 and NT Setting Up for Local Printing Setting Up for Local Printing Setting Up for Network Printing Run the Installation Software Print and Check the Printer SettingsNetwork Set-Up Setting Up for Network Printing To set up email alerts Section Setting the Printer Driver for AppleTalk Connection Installing the AdobePS Printer Driver Mac OSStart the Desktop Printer Utility Setting the Printer Driver for USB ConnectionConfiguring Settings Setting the Printer Driver for LPR ConnectionAdding a Printer Installing the PPD File Mac OSMac OS X 10.2.8 or Mac OS Configure SettingsUsing Your Printer Changing Printer Settings Initializing Nvram Setting of Panel LockCanceling a Job From the Taskbar Adjusting the LanguageCanceling a Job From the Printer Operator Panel Canceling the Job From a ComputerStatus Window Canceling a Job From the DesktopSoftware Overview Printing Status WindowSoftware Update User Setup Disk Creating ToolDell Supplies Management System Maintenance Removing the Used Drum Cartridge Replacing the Drum CartridgeMaintenance Installing the New Drum Cartridge Maintenance Replacing the Cleaning Pad Maintenance Replacing the Toner Cartridge Selecting a Replacement Toner CartridgeRemoving the Used Toner Cartridge Installing the New Toner Cartridge Maintenance Maintenance Maintenance Maintenance Appendix Technical Assistance Automated Order-Status ServiceArgentina Buenos Aires Contacting DellAnguilla Antigua and BarbudaBarbados Australia SydneyAustria Vienna Website support.euro.dell.com BahamasBritish Virgin Islands BermudaBolivia BrazilColombia China XiamenCosta Rica Dominican Republic Czech Republic Prague Website support.euro.dell.comDenmark Copenhagen Website support.euro.dell.com DominicaCorporate Finland Helsinki Website support.euro.dell.comFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessGuatemala Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com GrenadaJamaica IndiaIreland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.comKorea Seoul Japan Kawasaki Website support.jp.dell.comMalaysia Penang Latin AmericaLuxembourg Website support.euro.dell.com MacaoNetherlands Amsterdam Website support.euro.dell.com MexicoMontserrat Netherlands AntillesPoland Warsaw Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPanama PeruSouth Africa Johannesburg Website support.euro.dell.com St. LuciaSt. Vincent and the Grenadines Singapore SingaporeThailand Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com TaiwanUruguay Trinidad/TobagoTurks and Caicos Islands Bracknell Website support.euro.dell.comVenezuela A. Austin, TexasBusiness Virgin IslandsOther Documents Payment Terms Orders Quotes Interest Terms and Conditions of SaleApplicable Law Not For Resale or Export Limited Warranties and Return Policy What is covered by this limited warranty?How long does this limited warranty last? What is not covered by this limited warranty?What will Dell do? What do I do if I need warranty service?May I transfer the limited warranty? What if I purchased a service contract?How will you fix my product? Total Satisfaction Return Policy U.S. Only What is not covered by this limited warranty? Consumers Total Satisfaction Return Policy Canada Only Dell-Branded Peripheral Products GuaranteeDell Software and Peripherals Canada Only Third-Party Software and Peripherals ProductsLimitation and Statutory Rights Making a ClaimDell Inc Ink and Toner Cartridges Limited Warranties Ink and Toner Cartridges Limited Warranty Latin America OnlyAppendix Dell Software License Agreement Limited WarrantyGovernment Restricted Rights RegulatoryGeneral Appendix Appendix Numerics Index