Solving Problems
Memory Problems
If you receive an insufficient memory message —
•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
•See the software documentation for minimum memory requirements.
•If the problem persists, contact Dell (see “Contacting Dell” on page 61).
If you experience other memory problems —
•Run the Dell Diagnostics (see “Dell Diagnostics” on page 45).
•If the problem persists, contact Dell (see “Contacting Dell” on page 61).
Lockups and Software Problems
If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.
If a program stops responding —
End the program:
1.Press <Ctrl><Shift><Esc> simultaneously.
2.Click Applications.
3.Select the program that is no longer responding.
4.Click End Task.
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