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Common Linux problems
Condition | Suggested solutions | |
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| • Check if the printer driver is installed in your | |
| system. Open Unified Driver Configurator | |
| and switch to the Printers tab in Printers | |
| configuration window to look at the list of | |
| available printers. Make sure that your | |
| machine is displayed on the list. If not, | |
| please, invoke Add new printer wizard to set | |
| up your device. | |
| • Check if the printer is started. Open Printers | |
| configuration and select your machine on | |
The printer doesn’t | the printers list. Look at the description in | |
the Selected printer pane. If its status | ||
print. | contains “(stopped)” string, please, press | |
| the Start button. After that normal operation | |
| of the printer should be restored. The | |
| "stopped" status might be activated when | |
| some problems in printing occurred. | |
| • Check if your application has special print | |
| option such as | |
| specified in the command line parameter | |
| then remove it to print properly. For Gimp | |
| ||
| and edit command line parameter in the | |
| command item. | |
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| Please avoid changing print job parameters | |
| (via LPR GUI, for example) while a print job is | |
| in progress. Known versions of CUPS server | |
I encounter error | break the print job whenever print options are | |
“Unable to open | changed and then try to restart the job from | |
mfp port device | the beginning. Since Unified Linux Driver | |
file!” when printing | locks mfp port while printing, the abrupt | |
a document. | termination of the driver keeps the port locked | |
| and therefore unavailable for subsequent print | |
| jobs. If this situation occurred, please, try to | |
| release the mfp port. | |
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When printing a | The CUPS (Common Unix Printing System) | |
version distributed with SuSE Linux 9.2 | ||
document over the | ||
network in SuSE | ||
(Internet Printing Protocol) printing. Use the | ||
9.2, the printer | ||
socket printing instead of ipp or install later | ||
does not print. | ||
version of CUPS | ||
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Common Macintosh problems
Problem | Suggested solutions | |
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PDF file does not print | Incompatibility between the PDF file and | |
the Acrobat products. | ||
missing in the graphics, | Printing the PDF file as an image may | |
text or illustrations. | ||
enable the file to print. Turn on Print As | ||
| Image from the Acrobat printing options. | |
| Note: It will take longer to print when | |
| you print a PDF file as an image. | |
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The document has | Update your Mac OS to OS 10.3.3. or | |
printed, but the print job | higher. | |
has not disappeared from |
| |
the spooler in |
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Mac OS 10.3.2. |
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Some fonts are not | Those fonts may not supported by your | |
printed properly in the | machine. Start the Adobe Illustrator | |
Adobe Illustrator | program, click File > Print > Illustrator | |
program. | tab. Then, check Force Fonts to | |
| Download, and try again. | |
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