Dell R820 owner manual System Error Messages, Viewing LCD Messages, Removing LCD Messages

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System Messages

LCD Messages

NOTE: Applicable only if your system has an LCD display.

The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code is displayed on the LCD. Record the code, then see System Error Messages.

Viewing LCD Messages

If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status messages. Use the Left and Right buttons to highlight an error number, and press the Select button to view the error.

Removing LCD Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from the display:

Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system.

System Error Messages

System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

Some messages are also displayed in an abbreviated form on the system's LCD, if the system includes that feature.

NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format in which the messages are displayed.

NOTE: If you receive a system message not listed here, check the documentation of the application that was running when the message was displayed or the operating system's documentation for an explanation of the message and recommended action.

NOTE: In some messages, a particular system component is identified by name (“<name>”) component number (“<number>”), or location (“bay”).

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Contents Regulatory Model E21S Series Regulatory Type E21S001 Dell Inc. All Rights Reserved Contents Installing Memory Modules Installing System ComponentsGeneral Memory Module Installation Guidelines Installing The Power Supply Blank Installing The Integrated Storage Controller CardInstalling The Hard-Drive Backplane Internal USB Memory Key OptionalJumpers And Connectors Troubleshooting Your SystemUsing System Diagnostics Getting Help Technical SpecificationsSystem Messages Page Indicator, Button, or Icon Description Connector Front-Panel Features And IndicatorsLCD Panel Features View Menu Setup MenuHome Screen Hard-Drive Indicator Patterns Steady green Drive online Blinks green three Back-Panel Features And IndicatorsSeconds PCIe expansion card slotsPower supply PSU2 Or 1100 W When available NIC Indicator CodesLink indicator Activity indicator System identification buttonGreen Link indicator is Power Indicator CodesAC power supply status indicator/handle DC power supply status indicatorOther Information You May Need Keystroke Description Choosing The System Boot ModeF10 F11 F12Using The System Setup Navigation Keys Entering System SetupResponding To Error Messages System Setup Main Screen System Setup OptionsSystem Bios Screen System Information ScreenProcessor Settings Screen Memory Settings ScreenPrefetcher option is set to Enabled Option is set to EnabledExecute Disable Execute Disable option is set to EnabledIntegrated Devices Screen Sata Settings ScreenBoot Settings Screen Serial Communications Screen System Profile Settings Screen System Security Screen Miscellaneous Settings System And Setup Password FeaturesAssigning a System And/Or Setup Password Operating With a Setup Password Enabled Using Your System Password To Secure Your SystemUsing The Boot Manager Navigation Keys Entering The Uefi Boot ManagerBoot Manager Screen Exits the Boot Manager and proceeds with system bootEmbedded System Management IDRAC Settings UtilityEntering The iDRAC Settings Utility IDRAC Settings screen is displayed Changing The Thermal SettingsPage Removing The Front Bezel Recommended ToolsFront Bezel Optional Opening And Closing The System Installing The Front BezelOpening The System Release latch Keylock Front bezel Locking hookSystem cover Latch Latch release lock Inside The SystemClosing The System Heat sink for processor QPI connectors Cooling-fan assemblyCable securing bracket DIMMsHeat sink for processor DIMMs Processor expansion module Processor Expansion ModuleRemoving the Processor Expansion Module Removing and Installing the Processor Expansion Module Notches Installing The Processor Expansion ModuleFiller bracket Standoffs Tabs Cooling shroud Touch points Cooling ShroudRemoving The Cooling Shroud System Memory Installing The Cooling ShroudMemory Socket Locations on the System Board Processor Memory channels are organized as follows1066 General Memory Module Installation GuidelinesMode-Specific Guidelines Advanced ECC Lockstep Sample Memory Configurations1R x8, 1600 MT/s 1R x8, 1333 MT/s 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2, B1, B22R x8, 1333 MT/s 2R x8, 1600 MT/s 2R x8, 1333 MT/s2R x4, 1600 MT/s B3, B4, B5, B6 256 2R x4, 1333 MT/s 192 2R x4, 1333 MT/s2R x4, 1600 MT/s 384 2R x4, 1333 MT/s256 2R x4, 1333 MT/s Removing Memory Modules768 4R x4, 1333 MT/s 1024 4R x4, 1066 MT/sPage Hard Drives Installing Memory ModulesRemoving a 2.5 Inch Hard-Drive Blank Installing a 2.5 Inch Hard-Drive BlankRemoving a Hot-Swap Hard Drive Hard-drive blank Release buttonRelease button Hard drive Hard-drive carrier handle Installing a Hot-Swap Hard DriveHard-drive carrier Hard drive Screws Removing a Hard Drive From a Hard-Drive CarrierRemoving The Optical Drive Installing a Hard Drive Into a Hard-Drive CarrierOptical Drive Optional Optical drive Power and data cable Release tab Installing The Optical DriveCooling Fans Your system supports hot-swappable cooling fansRemoving a Cooling Fan Removing and Installing a Cooling FanRemoving The Cooling-Fan Assembly Installing The Cooling FanCooling-fan assembly Guide pins Cooling fans Installing The Cooling-Fan AssemblyInternal USB Memory Key Optional Replacing The Internal USB KeyUSB memory key connector Expansion Cards Installation GuidelinesExpansion Cards And Expansion-Card Risers Riser PCIe SlotFull Height Pcie Extender Adapter SSD Removing An Expansion Card From An Expansion-Card Riser 1 OrExpansion-card holder Expansion-card riser Expansion card Expansion-card connectorPage Removing An Expansion Card From The Expansion-Card Riser Page Grooves Expansion-card holder Tab Expansion card Installing An Expansion Card Into The Expansion-Card RiserRemoving Expansion-Card Risers Removing and Installing the Expansion Card RiserRiser guide-back right Riser guide-back left Touch points Connector Expansion-card riserExpansion-card connector slot Connector Riser guide-front Riser guide-front top Installing Expansion-Card RisersSD vFlash Card Removing The Internal Dual SD Module Internal Dual SD ModuleReplacing An SD vFlash Card SD card Retention tab Dual SD module Installing the Internal Dual SD ModuleBlue pull tab Internal SD Card Installing An Internal SD CardIntegrated Storage Controller Card Removing An Internal SD CardRemoving The Integrated Storage Controller Card Removing the SAS Cable ConnectorRiser card Storage-controller card SAS connectorsStorage-controller card Cables Expansion-card latch Cable securing bracket Cable securing guide SAS cables Installing The Integrated Storage Controller CardNetwork Daughter Card Screws PCH shroud Removing The Network Daughter CardUse the following procedure when Installing The Network Daughter CardProcessors Captive screws Touch pointRemoving The Processor Removing and Installing the Processor Heat Sink Processor Shield Opening and Closing Lever Sequence Close-lock symbolProcessor shield Installing The ProcessorHot Spare Feature Power SuppliesConnector Power supply Release latch Power supply handle Removing An AC Power SupplySupply voltage -48-60 V DC Current consumption 32 a maximum Installing An AC Power SupplyWiring Instructions For a DC Power Supply Grounding post #6-32 nut Locking washer Safety ground wireDC power connector DC power socket Wire -48 Rubber cap Wire RTN Captive screwsInstalling a DC Power Supply Removing a DC Power SupplyConnector Release latch Power supply Power supply status indicatorPower supply blank Removing The Power Supply BlankInstalling The Power Supply Blank Replacing The System Battery System BatteryRemoving The Hard-Drive Backplane Hard-Drive BackplaneHooks Release tab Securing slots SAS a connector Power connectorSAS B connector Signal connector Signal connector SAS B connectorCabling Diagram-Dual 2.5 Inch x8 Hard-Drive Backplane Hard-drive backplane SAS a connectorPCIe SSD backplane Connector Diagram-2.5 Inch x4 PCIe SSD BackplanePerc card SAS B connector System board Signal connector PCIe SSD a connectorSignal connector PCIe SSD D connector Hooks Securing slots Connectors Release tabsCable retention bracket Power connector Installing The Hard-Drive BackplaneControl-panel connector cable Captive screws Control Panel AssemblyRemoving The Control-Panel Assembly System Board Installing The Control-Panel AssemblyRemoving The System Board Information tag TabsPage System board System-board holder Thumb screw Installing The System BoardPage Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a NIC Troubleshooting a Serial I/O DeviceTroubleshooting a Damaged System Troubleshooting a Wet SystemTroubleshooting Power Supplies Troubleshooting The System BatteryTroubleshooting Cooling Problems 106Troubleshooting System Memory Troubleshooting Cooling FansTroubleshooting An SD Card Troubleshooting An Internal USB KeyTroubleshooting a Tape Backup Unit Troubleshooting An Optical DriveTroubleshooting a Storage Controller Troubleshooting a Hard DriveTroubleshooting Expansion Cards Troubleshooting Processors Running The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics 114 System Diagnostic ControlsLeast one event description is recorded Jumper Setting Description System Board Jumper SettingsConnector Description System Board ConnectorsBattery connector Riser 1 connectorOptical drive Sata connector Front Panel USB connectorDisabling a Forgotten Password Memory Expansion slots using riser cardExpansion Bus Drives Connectors BackFront InternalVideo Expanded Operating TemperatureEnvironmental Temperature Relative Humidity EnvironmentalMaximum Vibration Maximum ShockGaseous Contamination 124 LCD Messages System Error MessagesViewing LCD Messages Removing LCD MessagesAMP0302 Message Error CodeDetails ActionBAT0002 Message ASR0003 MessageBAT0017 Message CPU0000 MessageCPU0023 Message CPU0010 MessageCPU0204 Message CPU0700 MessageCPU0704 Message CPU0702 MessageCPU0703 Message Action Reinstall or reconnect the hardware HWC2003 Message If the issue persists, see Getting HelpFAN0000 Message Details Fan operating speed is out of range ActionMEM0001 Message MEM0000 MessageMEM0007 Message MEM0701 MessageMEM8000 Message MEM1208 MessagePCI1302 Message PCI1304 MessagePCI1342 Message PCI1320 MessagePCI1348 Message PCI1360 MessagePST0129 Message PST0128 MessagePSU0001 Message PSU0002 MessagePSU0016 Message PSU0006 MessagePSU0031 Message PSU0032 MessagePSU0035 Message PSU0034 MessagePSU0036 Message PSU0037 MessageSystem power inventory change PSU1201 Message Power supply redundancy is lost DetailsConfiguration and power consumption System power consumptionRFM1201 Message RFM1014 MessageRFM2001 Message RFM2002 MessageAppear if the user disabled event logging SEL0006 Message All event logging is disabled DetailsPower. If problem persists call support Security may be compromisedFailed Issues persists, contact supportFailures TMP0121 MessageReview system logs for power supply exceptions Diagnostic MessagesReinstall system cables Alert Messages142 Contacting Dell Getting Help
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