Dell R820 PST0128 Message, PST0129 Message, PSU0001 Message, PSU0002 Message, PSU0003 Message

Page 134

Error Code

Message Information

 

 

LCD Message

Drive <number> removed from disk drive bay <bay>. Check drive.

 

Details

The controller detected that the drive was removed.

 

Action

Verify drive installation. Re-seat the failed drive. If the issue persists,

 

 

see Getting Help.

PST0128

Message

No memory is detected.

 

 

LCD Message

No memory is detected. Inspect memory devices.

 

Details

System BIOS was unable to detect memory in the system.

 

Action

Re-seat the memory modules. If the issue persists, see Getting Help.

PST0129

Message

Memory is detected, but is not configurable.

 

 

LCD Message

Memory is detected, but is not configurable. Check memory devices.

 

Details

System BIOS detected memory, but was unable to configure the

 

 

memory for system operation.

 

Action

Compare system memory installation to supported system memory

 

 

configurations.

PSU0001

Message

Power supply <number> failed.

 

 

LCD Message

PSU <number> failed. Check PSU.

 

Action

Remove and reinstall the power supply. If the issue persists, see

 

 

Getting Help.

PSU0002

Message

A predictive failure detected on power supply <number>.

 

 

LCD Message

Predictive failure on PSU <number>. Check PSU.

 

Details

System performance and power redundancy may be degraded or

 

 

lost.

 

Action

Remove and reinstall the power supply at the next service window. If

 

 

the issue persists, see Getting Help.

PSU0003

Message

The power input for power supply <number> is lost.

 

 

LCD Message

Power input for PSU <number> is lost. Check PSU cables.

 

Details

The power supply is installed correctly but an input source is not

 

 

connected or is not functional.

 

Action

Verify the input source is attached to the power supply. Verify the

 

 

input power is within the operating requirements for the power

 

 

supply.

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Image 134
Contents Regulatory Model E21S Series Regulatory Type E21S001 Dell Inc. All Rights Reserved Contents Installing Memory Modules Installing System ComponentsGeneral Memory Module Installation Guidelines Installing The Hard-Drive Backplane Installing The Integrated Storage Controller CardInstalling The Power Supply Blank Internal USB Memory Key OptionalJumpers And Connectors Troubleshooting Your SystemUsing System Diagnostics Getting Help Technical SpecificationsSystem Messages Page Front-Panel Features And Indicators Indicator, Button, or Icon Description ConnectorLCD Panel Features View Menu Setup MenuHome Screen Hard-Drive Indicator Patterns Seconds Back-Panel Features And IndicatorsSteady green Drive online Blinks green three PCIe expansion card slotsLink indicator Activity indicator NIC Indicator CodesPower supply PSU2 Or 1100 W When available System identification buttonAC power supply status indicator/handle Power Indicator CodesGreen Link indicator is DC power supply status indicatorOther Information You May Need F10 Choosing The System Boot ModeKeystroke Description F11 F12Using The System Setup Navigation Keys Entering System SetupResponding To Error Messages System Bios Screen System Setup OptionsSystem Setup Main Screen System Information ScreenMemory Settings Screen Processor Settings ScreenExecute Disable Option is set to EnabledPrefetcher option is set to Enabled Execute Disable option is set to EnabledIntegrated Devices Screen Sata Settings ScreenBoot Settings Screen Serial Communications Screen System Profile Settings Screen System Security Screen System And Setup Password Features Miscellaneous SettingsAssigning a System And/Or Setup Password Using Your System Password To Secure Your System Operating With a Setup Password EnabledBoot Manager Screen Entering The Uefi Boot ManagerUsing The Boot Manager Navigation Keys Exits the Boot Manager and proceeds with system bootEmbedded System Management IDRAC Settings UtilityEntering The iDRAC Settings Utility Changing The Thermal Settings IDRAC Settings screen is displayedPage Removing The Front Bezel Recommended ToolsFront Bezel Optional Opening The System Installing The Front BezelOpening And Closing The System Release latch Keylock Front bezel Locking hookSystem cover Latch Latch release lock Inside The SystemClosing The System Cable securing bracket Cooling-fan assemblyHeat sink for processor QPI connectors DIMMsHeat sink for processor DIMMs Processor expansion module Processor Expansion ModuleRemoving the Processor Expansion Module Removing and Installing the Processor Expansion Module Notches Installing The Processor Expansion ModuleFiller bracket Standoffs Tabs Cooling shroud Touch points Cooling ShroudRemoving The Cooling Shroud Installing The Cooling Shroud System MemoryMemory Socket Locations on the System Board Memory channels are organized as follows Processor1066 General Memory Module Installation GuidelinesMode-Specific Guidelines Sample Memory Configurations Advanced ECC Lockstep2R x8, 1333 MT/s 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2, B1, B21R x8, 1600 MT/s 1R x8, 1333 MT/s 2R x8, 1600 MT/s 2R x8, 1333 MT/s2R x4, 1600 MT/s 192 2R x4, 1333 MT/s2R x4, 1600 MT/s B3, B4, B5, B6 256 2R x4, 1333 MT/s 384 2R x4, 1333 MT/s768 4R x4, 1333 MT/s Removing Memory Modules256 2R x4, 1333 MT/s 1024 4R x4, 1066 MT/sPage Installing Memory Modules Hard DrivesRemoving a Hot-Swap Hard Drive Installing a 2.5 Inch Hard-Drive BlankRemoving a 2.5 Inch Hard-Drive Blank Hard-drive blank Release buttonInstalling a Hot-Swap Hard Drive Release button Hard drive Hard-drive carrier handleRemoving a Hard Drive From a Hard-Drive Carrier Hard-drive carrier Hard drive ScrewsRemoving The Optical Drive Installing a Hard Drive Into a Hard-Drive CarrierOptical Drive Optional Cooling Fans Installing The Optical DriveOptical drive Power and data cable Release tab Your system supports hot-swappable cooling fansRemoving and Installing a Cooling Fan Removing a Cooling FanInstalling The Cooling Fan Removing The Cooling-Fan AssemblyInternal USB Memory Key Optional Installing The Cooling-Fan AssemblyCooling-fan assembly Guide pins Cooling fans Replacing The Internal USB KeyExpansion Cards And Expansion-Card Risers Expansion Cards Installation GuidelinesUSB memory key connector Riser PCIe SlotRemoving An Expansion Card From An Expansion-Card Riser 1 Or Full Height Pcie Extender Adapter SSDExpansion-card riser Expansion card Expansion-card connector Expansion-card holderPage Removing An Expansion Card From The Expansion-Card Riser Page Installing An Expansion Card Into The Expansion-Card Riser Grooves Expansion-card holder Tab Expansion cardRemoving and Installing the Expansion Card Riser Removing Expansion-Card RisersRiser guide-back right Riser guide-back left Touch points Connector Expansion-card riserExpansion-card connector slot Connector Riser guide-front Riser guide-front top Installing Expansion-Card RisersSD vFlash Card Removing The Internal Dual SD Module Internal Dual SD ModuleReplacing An SD vFlash Card SD card Retention tab Dual SD module Installing the Internal Dual SD ModuleBlue pull tab Integrated Storage Controller Card Installing An Internal SD CardInternal SD Card Removing An Internal SD CardRemoving the SAS Cable Connector Removing The Integrated Storage Controller CardRiser card Storage-controller card SAS connectorsStorage-controller card Cables Expansion-card latch Cable securing bracket Cable securing guide SAS cables Installing The Integrated Storage Controller CardNetwork Daughter Card Removing The Network Daughter Card Screws PCH shroudProcessors Installing The Network Daughter CardUse the following procedure when Captive screws Touch pointRemoving The Processor Removing and Installing the Processor Heat Sink Close-lock symbol Processor Shield Opening and Closing Lever SequenceInstalling The Processor Processor shieldPower Supplies Hot Spare FeatureRemoving An AC Power Supply Connector Power supply Release latch Power supply handleSupply voltage -48-60 V DC Current consumption 32 a maximum Installing An AC Power SupplyWiring Instructions For a DC Power Supply Safety ground wire Grounding post #6-32 nut Locking washerDC power socket Wire -48 Rubber cap Wire RTN Captive screws DC power connectorConnector Release latch Power supply Removing a DC Power SupplyInstalling a DC Power Supply Power supply status indicatorPower supply blank Removing The Power Supply BlankInstalling The Power Supply Blank System Battery Replacing The System BatteryHard-Drive Backplane Removing The Hard-Drive BackplaneSAS a connector Power connector Hooks Release tab Securing slotsSignal connector SAS B connector SAS B connector Signal connectorHard-drive backplane SAS a connector Cabling Diagram-Dual 2.5 Inch x8 Hard-Drive BackplaneConnector Diagram-2.5 Inch x4 PCIe SSD Backplane PCIe SSD backplanePerc card SAS B connector System board Signal connector PCIe SSD a connectorSignal connector PCIe SSD D connector Securing slots Connectors Release tabs HooksInstalling The Hard-Drive Backplane Cable retention bracket Power connectorControl-panel connector cable Captive screws Control Panel AssemblyRemoving The Control-Panel Assembly Removing The System Board Installing The Control-Panel AssemblySystem Board Information tag TabsPage Installing The System Board System board System-board holder Thumb screwPage Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System Troubleshooting a Damaged SystemTroubleshooting Cooling Problems Troubleshooting The System BatteryTroubleshooting Power Supplies 106Troubleshooting Cooling Fans Troubleshooting System MemoryTroubleshooting An Internal USB Key Troubleshooting An SD CardTroubleshooting An Optical Drive Troubleshooting a Tape Backup UnitTroubleshooting a Hard Drive Troubleshooting a Storage ControllerTroubleshooting Expansion Cards Troubleshooting Processors Running The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics 114 System Diagnostic ControlsLeast one event description is recorded System Board Jumper Settings Jumper Setting DescriptionSystem Board Connectors Connector DescriptionOptical drive Sata connector Riser 1 connectorBattery connector Front Panel USB connectorDisabling a Forgotten Password Memory Expansion slots using riser cardExpansion Bus Front Connectors BackDrives InternalVideo Expanded Operating TemperatureEnvironmental Temperature Maximum Vibration EnvironmentalRelative Humidity Maximum ShockGaseous Contamination 124 Viewing LCD Messages System Error MessagesLCD Messages Removing LCD MessagesDetails Error CodeAMP0302 Message ActionBAT0017 Message ASR0003 MessageBAT0002 Message CPU0000 MessageCPU0204 Message CPU0010 MessageCPU0023 Message CPU0700 MessageCPU0704 Message CPU0702 MessageCPU0703 Message FAN0000 Message If the issue persists, see Getting HelpAction Reinstall or reconnect the hardware HWC2003 Message Details Fan operating speed is out of range ActionMEM0007 Message MEM0000 MessageMEM0001 Message MEM0701 MessagePCI1302 Message MEM1208 MessageMEM8000 Message PCI1304 MessagePCI1348 Message PCI1320 MessagePCI1342 Message PCI1360 MessagePSU0001 Message PST0128 MessagePST0129 Message PSU0002 MessagePSU0031 Message PSU0006 MessagePSU0016 Message PSU0032 MessagePSU0036 Message PSU0034 MessagePSU0035 Message PSU0037 MessageConfiguration and power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change System power consumptionRFM2001 Message RFM1014 MessageRFM1201 Message RFM2002 MessagePower. If problem persists call support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Security may be compromisedFailures Issues persists, contact supportFailed TMP0121 MessageReinstall system cables Diagnostic MessagesReview system logs for power supply exceptions Alert Messages142 Getting Help Contacting Dell
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