Dell P08E001, 7HR9P, N7010, P08E series setup guide Getting Help

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Getting Help

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1.See “Solving Problems” on page 45 for information and procedures that pertain to the problem your computer is experiencing.

2.See the Dell Technology Guide available on your hard drive or at support.dell.com/manuals for more troubleshooting information.

3.See “Dell Diagnostics” on page 54 for procedures on how to run Dell Diagnostics.

4.Fill out the “Diagnostic Checklist” on page 71.

5.Use Dell’s extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 67 for a more extensive list of Dell Support online.

6.If the preceding steps have not resolved the problem, see “Before You Call” on page 70.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell’s Express Service Code system may not be available in all countries.

INSPIRON

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Contents Inspiron Page SETUP GUIDE February 2010 P/N 7HR9P Rev. A01 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Wlan Set Up Wireless Display OptionalConnect to the Internet Optional Setting Up a Wireless Connection Setting Up a Wired ConnectionClick Start → Connect To Click Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Setting Up Your Inspiron Laptop Right View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Back View Features Front View Features Battery Status Light Status Lights and IndicatorsIndicator light status Computer states Power Button Light/Power Indicator LightComputer Base and Keyboard Features Using Your Inspiron Laptop Scroll Touch Pad GesturesZoom Function Key Row, select Function Key or Multimedia Key System Setup Bios UtilityMultimedia Control Keys Windows Mobility CenterUsing Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch Productivity and Communication Software FeaturesFastAccess Facial Recognition Start → Programs→ FastAccessEntertainment and Multimedia Dell DataSafe Online BackupRemove a Category or Icon Dell DockAdd a Category Add an IconBeep Code Possible Problem Solving ProblemsBeep Codes Wireless Connections Network ProblemsWired Connections Power Problems Click Applications Memory ProblemsIf you receive an insufficient memory message If a program stops respondingTo run the Program Compatability Wizard If you have other software problems Tab at support.dell.com Using Support ToolsDell Support Center About Your System SystemSystem Messages My Dell DownloadsUsing Support Tools Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Remove the Drivers and Utilities disc Option Use Restoring Your Operating SystemStarting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local Backup Basic Dell DataSafe Local BackupClick Upgrade Now Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Confirm Data Deletion screen appears Starting Dell Factory Image RestoreGetting Help DellConnect Technical Support Customer ServiceDell Support websites Online ServicesDell Support e-mail addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service TagDiagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting DellGetting Help If you need to See Finding More Information and ResourcesDell Support Center. To launch the Dell If you need toSystem Chipset SpecificationsComputer Model ProcessorMedia Card Reader ConnectorsAudio CommunicationsVideo Display CameraKeyboard Touch PadAC Adapter BatteryPhysical Storage To 95% Computer EnvironmentMacrovision Product Notice AppendixRegulatory Electricity Model number Voltage Frequency ImporterIndex Index USB 25 Page Page 07HR9PA01