Dell 7HR9P, N7010, P08E series, P08E001 setup guide Technical Support Customer Service, DellConnect

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Getting Help

When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and

Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 70 and “Contacting Dell” on page 72.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Contents Inspiron Page SETUP GUIDE February 2010 P/N 7HR9P Rev. A01 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Set Up Wireless Display Optional WlanConnect to the Internet Optional Click Start → Connect To Setting Up a Wired ConnectionSetting Up a Wireless Connection Setting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Setting Up Your Inspiron Laptop Using Your Inspiron Laptop Right View FeaturesUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Back View Features Front View Features Status Lights and Indicators Battery Status LightPower Button Light/Power Indicator Light Indicator light status Computer statesComputer Base and Keyboard Features Using Your Inspiron Laptop Touch Pad Gestures ScrollZoom System Setup Bios Utility Multimedia Control KeysWindows Mobility Center Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch Software Features FastAccess Facial RecognitionStart → Programs→ FastAccess Productivity and CommunicationDell DataSafe Online Backup Entertainment and MultimediaDell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep Code Possible Problem Wired Connections Network ProblemsWireless Connections Power Problems Memory Problems If you receive an insufficient memory messageIf a program stops responding Click ApplicationsTo run the Program Compatability Wizard If you have other software problems Using Support Tools Dell Support CenterAbout Your System System Tab at support.dell.comMy Dell Downloads System MessagesUsing Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter Starting Dell Diagnostics From Your Hard Drive If PSA is invokedIf PSA is not invoked Remove the Drivers and Utilities disc Restoring Your Operating System Option UseUndoing the Last System Restore System RestoreStarting System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup BasicUpgrading to Dell DataSafe Local Backup Professional Click Upgrade NowSystem Recovery Media Dell Factory Image Restore Starting Dell Factory Image Restore Confirm Data Deletion screen appearsGetting Help Technical Support Customer Service DellConnectDell Support e-mail addresses Online ServicesDell Support websites Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You CallDiagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELLGetting Help Finding More Information and Resources If you need to SeeIf you need to Dell Support Center. To launch the DellSpecifications Computer ModelProcessor System ChipsetConnectors Media Card ReaderVideo CommunicationsAudio Camera KeyboardTouch Pad DisplayBattery AC AdapterPhysical Computer Environment Storage To 95%Appendix Macrovision Product NoticeImporter Regulatory Electricity Model number Voltage FrequencyIndex Index USB 25 Page Page 07HR9PA01