Dell 1435, P479C, PP24L setup guide Hardware Troubleshooter, Click Start → Help and Support

Page 39

If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

Enter system setup and ensure that the boot sequence information is correct (see Dell Technology Guide on your computer or on the Dell Support website at support.dell. com).

No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure (see “Contacting Dell” on page 52 for assistance).

USB over current error — Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them.

NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range.

Using Support Tools

Dell recommends that you back up your data regularly. A parameter out of range may

or may not indicate a potential hard drive problem — S.M.A.R.T error, possible hard disk drive failure. This feature can be enabled or disabled in the BIOS setup (see “Contacting Dell” on page 52 for assistance).

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1.Click Start Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

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Contents SETUP GUIDE Page SETUP GUIDE August P479C Contents Restoring Your Operating System Getting HelpBefore Setting Up Your Studio Laptop Setting Up Your Studio LaptopConnecting the AC Adapter Optional Connecting the Network CableWindows Vista Setup Using the Wireless SwitchConnecting to the Internet Optional Setting Up a Wired Internet ConnectionSetting Up a Wireless Connection Click Start → Connect To Setting Up Your Internet ConnectionSetting Up Your Studio Laptop Using Your Studio Laptop Bluetooth status light optionalDevice Status Lights Battery status light Indicates the battery charging state Using Your Studio LaptopDesigned only for ExpressCards Plastic blank installedCommunications, multimedia, and security ExpressCardsIn-1 Media card reader Provides For more information, see Connect the AC Adapter on Using Your Studio Laptop Left Side Features Dell Wi-Fi Catcher Network Locator ButtonWireless networks in your vicinity Security cable slot Lets you attach Using Your Studio Laptop Analog Microphone If you do not have Computer Base and Keyboard FeaturesUsing Your Studio Laptop Num Lock light Turns on when using the Num Lock key Left digital array microphone Display FeaturesFastAccess Camera optional Built-in camera forMedia Controls Removing and Replacing the Battery Entertainment and Multimedia Using the Optical Disc DriveSoftware Features Productivity and CommunicationCustomizing the Desktop Customizing Your Energy SettingsBacking Up Your Data Solving Problems Network ProblemsWireless Connections If the network connection is lost Solving Problems Power ProblemsIf you receive an insufficient memory message Memory ProblemsIf the power light is blinking white If you experience other memory problemsIf the computer stops responding If a program stops responding End the programClick Applications Click End Task Solving Problems Dell Support Center Using Support ToolsKeyboard failure Keyboard failure or loose cable System MessagesClick Start → Help and Support Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive Dell DiagnosticsInsert the Drivers and Utilities media Restoring Your Operating System System RestoreClick Undo my last restoration and click Next Dell Factory Image RestoreStarting System Restore Undoing the Last System RestoreDell Factory Image Restore Reinstalling Windows Vista Click Exit if the Install Windows message appearsBefore you Begin Restoring Your Operating System Getting Help Service DellConnect Online ServicesSupport.dell.com Mobilesupport@us.dell.com Ftp.dell.com AutoTech ServiceAutomated Order-Status Service Support@us.dell.comGetting Help Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellGetting Help Finding More Information and Resources If you need to SeeAt support.dell.com Finding More Information and Resources System Model Basic SpecificationsExpressCard System InformationMemory Basic SpecificationsIn-1 Memory Card Reader Ports and ConnectorsVideo CommunicationsMedia AudioDisplay Touch Pad KeyboardTypes and dimensions BatteryOutput current AC AdapterEnvironmental PhysicalContaminant level By ISA-S71.04-1985 Macrovision Product Notice AppendixIndex Index Memory problems solving Network connection fixing Wireless switch 10 Page Page Page Printed on recycled paper
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