Dell P479C, 1435, PP24L setup guide Contacting Dell, Visit support.dell.com

Page 52

Getting Help

See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone- based support and service options. Availability varies by country and product, and some services may not be available in your area.

52

To contact Dell for sales, technical support, or customer service issues:

1.Visit support.dell.com.

2.Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

3.Click Contact Us on the left side of the page.

4.Select the appropriate service or support link based on your need.

5.Choose the method of contacting Dell that is convenient for you.

Image 52
Contents SETUP GUIDE Page SETUP GUIDE August P479C Contents Getting Help Restoring Your Operating SystemSetting Up Your Studio Laptop Before Setting Up Your Studio LaptopConnecting the AC Adapter Connecting the Network Cable OptionalUsing the Wireless Switch Windows Vista SetupSetting Up a Wired Internet Connection Connecting to the Internet OptionalSetting Up a Wireless Connection Setting Up Your Internet Connection Click Start → Connect ToSetting Up Your Studio Laptop Bluetooth status light optional Using Your Studio LaptopDevice Status Lights Using Your Studio Laptop Battery status light Indicates the battery charging statePlastic blank installed Communications, multimedia, and securityExpressCards Designed only for ExpressCardsIn-1 Media card reader Provides For more information, see Connect the AC Adapter on Using Your Studio Laptop Dell Wi-Fi Catcher Network Locator Button Left Side FeaturesWireless networks in your vicinity Security cable slot Lets you attach Using Your Studio Laptop Computer Base and Keyboard Features Analog Microphone If you do not haveUsing Your Studio Laptop Num Lock light Turns on when using the Num Lock key Display Features FastAccessCamera optional Built-in camera for Left digital array microphoneMedia Controls Removing and Replacing the Battery Using the Optical Disc Drive Software FeaturesProductivity and Communication Entertainment and MultimediaCustomizing Your Energy Settings Customizing the DesktopBacking Up Your Data Network Problems Solving ProblemsWireless Connections If the network connection is lost Power Problems Solving ProblemsMemory Problems If the power light is blinking whiteIf you experience other memory problems If you receive an insufficient memory messageIf a program stops responding End the program Click ApplicationsClick End Task If the computer stops respondingSolving Problems Using Support Tools Dell Support CenterSystem Messages Keyboard failure Keyboard failure or loose cableHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media System Restore Restoring Your Operating SystemDell Factory Image Restore Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell Factory Image Restore Click Exit if the Install Windows message appears Reinstalling Windows VistaBefore you Begin Restoring Your Operating System Getting Help DellConnect Online Services ServiceSupport.dell.com Mobilesupport@us.dell.com AutoTech Service Automated Order-Status Service Support@us.dell.com Ftp.dell.comGetting Help Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comGetting Help If you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources Basic Specifications System ModelSystem Information ExpressCardBasic Specifications MemoryPorts and Connectors In-1 Memory Card ReaderCommunications VideoAudio MediaDisplay Keyboard Touch PadBattery Types and dimensionsAC Adapter Output currentPhysical EnvironmentalContaminant level By ISA-S71.04-1985 Appendix Macrovision Product NoticeIndex Index Memory problems solving Network connection fixing Wireless switch 10 Page Page Page Printed on recycled paper
Related manuals
Manual 174 pages 62.77 Kb Manual 168 pages 50.12 Kb