Dell PP24L, 1435, P479C setup guide Getting Help

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Getting Help

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1.See “Solving Problems” on page 32 for information and procedures that pertain to the problem your computer is experiencing.

2.See “Dell Diagnostics” on page 40 for procedures on how to run Dell Diagnostics.

3.Fill out the “Diagnostic Checklist” on page 51.

4.Use Dell’s extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 48 for a more extensive list of Dell Support online.

5.If the preceding steps have not resolved the problem, see “Contacting Dell” on page 52.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell’s Express Service Code system may not be available in all countries.

When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

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Contents SETUP GUIDE Page SETUP GUIDE August P479C Contents Restoring Your Operating System Getting HelpBefore Setting Up Your Studio Laptop Setting Up Your Studio LaptopConnecting the AC Adapter Optional Connecting the Network CableWindows Vista Setup Using the Wireless SwitchSetting Up a Wireless Connection Connecting to the Internet OptionalSetting Up a Wired Internet Connection Click Start → Connect To Setting Up Your Internet ConnectionSetting Up Your Studio Laptop Device Status Lights Using Your Studio LaptopBluetooth status light optional Battery status light Indicates the battery charging state Using Your Studio LaptopDesigned only for ExpressCards Plastic blank installedCommunications, multimedia, and security ExpressCardsIn-1 Media card reader Provides For more information, see Connect the AC Adapter on Using Your Studio Laptop Wireless networks in your vicinity Left Side FeaturesDell Wi-Fi Catcher Network Locator Button Security cable slot Lets you attach Using Your Studio Laptop Analog Microphone If you do not have Computer Base and Keyboard FeaturesUsing Your Studio Laptop Num Lock light Turns on when using the Num Lock key Left digital array microphone Display FeaturesFastAccess Camera optional Built-in camera forMedia Controls Removing and Replacing the Battery Entertainment and Multimedia Using the Optical Disc DriveSoftware Features Productivity and CommunicationCustomizing the Desktop Customizing Your Energy SettingsBacking Up Your Data Wireless Connections If the network connection is lost Solving ProblemsNetwork Problems Solving Problems Power ProblemsIf you receive an insufficient memory message Memory ProblemsIf the power light is blinking white If you experience other memory problemsIf the computer stops responding If a program stops responding End the programClick Applications Click End TaskSolving Problems Dell Support Center Using Support ToolsKeyboard failure Keyboard failure or loose cable System MessagesClick Start → Help and Support Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive Dell DiagnosticsInsert the Drivers and Utilities media Restoring Your Operating System System RestoreClick Undo my last restoration and click Next Dell Factory Image RestoreStarting System Restore Undoing the Last System RestoreDell Factory Image Restore Before you Begin Reinstalling Windows VistaClick Exit if the Install Windows message appears Restoring Your Operating System Getting Help Support.dell.com Mobilesupport@us.dell.com ServiceDellConnect Online Services Ftp.dell.com AutoTech ServiceAutomated Order-Status Service Support@us.dell.comGetting Help Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellGetting Help At support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources System Model Basic SpecificationsExpressCard System InformationMemory Basic SpecificationsIn-1 Memory Card Reader Ports and ConnectorsVideo CommunicationsMedia AudioDisplay Touch Pad KeyboardTypes and dimensions BatteryOutput current AC AdapterEnvironmental PhysicalContaminant level By ISA-S71.04-1985 Macrovision Product Notice AppendixIndex Index Memory problems solving Network connection fixing Wireless switch 10 Page Page Page Printed on recycled paper
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P479C, 1435, PP24L specifications

The Dell PP24L, also known as the Dell Latitude E6430, is a robust and reliable laptop that has been designed primarily for business professionals and frequent travelers. This laptop combines functionality with durability, making it an ideal choice for those who require a dependable workhorse that can withstand daily use.

One of the standout features of the Dell PP24L is its solid build quality. It utilizes a magnesium alloy chassis and a brushed aluminum lid, which not only provide a premium feel but also enhance durability. The laptop has passed various military-grade tests, ensuring it can withstand harsh conditions like high temperatures, vibrations, and humidity.

In terms of performance, the PP24L is equipped with Intel’s third-generation Core processors, offering a range of options from i3 to i7. This ensures that users can select the right balance of power and efficiency for their tasks, whether it's basic document editing or demanding applications. The laptop supports up to 16GB of RAM, allowing for seamless multitasking and improved performance for more intensive applications.

The Dell PP24L also features a 14-inch display with an option for HD (1366 x 768) or HD+ (1600 x 900) resolution. The anti-glare screen is designed to reduce reflections, making it easier to work in various lighting conditions, a significant advantage for professionals who often find themselves in different environments.

Connectivity is another area where the Dell PP24L shines. It offers a range of ports, including USB 3.0, USB 2.0, HDMI, and a VGA port, as well as an optional ExpressCard slot and Smart Card reader for enhanced security features. This wide range of ports ensures that users can connect to various devices and peripherals without needing additional dongles or adapters.

Battery life is critical for mobile professionals, and the Dell PP24L does not disappoint in this aspect. It can be configured with different battery options, including a 6-cell or a high-capacity 9-cell battery, providing the flexibility needed for extensive use without the need for constant recharging.

In conclusion, the Dell PP24L is a versatile and durable laptop that meets the needs of business professionals and frequent travelers. With its solid build quality, powerful performance options, excellent connectivity, and long battery life, it continues to be a preferred choice for those seeking reliability in their computing devices.
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