Dell M5010, 9N1F7, N5010, P10F002 Solving Problems, Beep Codes, Beep Code Possible Problem

Page 47

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 51 or “Contacting Dell” on page 74.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see “Contacting Dell” on page 74).

NOTE: To replace parts, see the Service Manual at support.dell.com.

Beep Code	Possible Problem

One	Possible system board failure —
	BIOS ROM checksum failure
Two	No RAM detected
	NOTE: If you installed or
	replaced the memory module,
	ensure that the memory module
	is seated properly.
Three	Possible system board failure —
	Chipset error
Four	RAM read/write failure
Five	Real Time Clock failure
Six	Video card or chip failure
Seven	Processor failure
Eight	Display failure

INSPIRON

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Image 47

Contents Inspiron Page SETUP GUIDE March 2010 P/N 9N1F7 Rev. A01 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Ubuntu Set Up the Operating SystemSet Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional SIM card SIM card slot Battery bay Enable or Disable Wireless Optional To disable wireless To enable wirelessSet Up Wireless Display Optional Connect to the Internet Optional Click Start → Connect To Setting Up a Wired ConnectionSetting Up a Wireless Connection Click Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Setting Up Your Inspiron Laptop Right View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Back View Features Front View Features Battery Status Light Status Lights and IndicatorsIndicator light status Computer states Power Button Light/Power Indicator LightComputer Base and Keyboard Features Using Your Inspiron Laptop Scroll Touch Pad GesturesZoom Function Key Row, select Function Key or Multimedia Key System Setup Bios UtilityMultimedia Control Keys Windows Mobility CenterUsing Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch Productivity and Communication Software FeaturesFastAccess Facial Recognition Start → Programs → FastAccessEntertainment and Multimedia Dell DataSafe Online BackupRemove a Category or Icon Dell DockAdd a Category Add an IconBeep Codes Solving ProblemsBeep Code Possible Problem Wired Connections Network ProblemsWireless Connections Power Problems Click Applications Memory ProblemsIf you receive an insufficient memory message If a program stops respondingTo run the Program Compatability Wizard If you have other software problems Tab at support.dell.com Using Support ToolsDell Support Center About Your System SystemSystem Messages My Dell DownloadsKeyboard failure Keyboard failure or loose cable Them Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Option Use Restoring Your Operating SystemClick Undo my last restoration and click Next System RestoreStarting System Restore Undoing the Last System RestoreDell DataSafe Local Backup Basic Dell DataSafe Local BackupSelect Repair Your Computer Upgrading to Dell DataSafe Local Backup ProfessionalClick Upgrade Now System Recovery Media Starting Dell Factory Image Restore Dell Factory Image RestoreConfirm Data Deletion screen appears Getting Help DellConnect Technical Support Customer ServiceDell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service TagDiagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting DellGetting Help If you need to See Finding More Information and ResourcesSupport Center, click If you need toDell Support Center. To launch the Dell Processor SpecificationsComputer Model System ChipsetMemory ConnectorsVideo Media Card ReaderCommunications Touch Pad AudioCamera KeyboardDisplay BatteryPhysical AC AdapterStorage To 95% Computer EnvironmentMacrovision Product Notice AppendixImporter Index Index Index Page Page 09N1F7A01

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