Dell 9N1F7, N5010, P10F002 Starting Dell Diagnostics From Your Hard Drive, If PSA is invoked

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Using Support Tools

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 74).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. This may invoke the Pre-Boot System Assessment (PSA) on your computer.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

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NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA will start running tests.

b.If the PSA completes successfully, the following message is displayed: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

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Contents Inspiron Page SETUP GUIDE March 2010 P/N 9N1F7 Rev. A01 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Set Up the Operating SystemSet Up Ubuntu Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional SIM card SIM card slot Battery bay Enable or Disable Wireless Optional To enable wireless To disable wirelessSet Up Wireless Display Optional Connect to the Internet Optional Setting Up a Wireless Connection Setting Up a Wired ConnectionClick Start → Connect To Setting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Setting Up Your Inspiron Laptop Using Your Inspiron Laptop Right View FeaturesUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Back View Features Front View Features Status Lights and Indicators Battery Status LightPower Button Light/Power Indicator Light Indicator light status Computer statesComputer Base and Keyboard Features Using Your Inspiron Laptop Touch Pad Gestures ScrollZoom Windows Mobility Center System Setup Bios UtilityMultimedia Control Keys Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch Start → Programs → FastAccess Software FeaturesFastAccess Facial Recognition Productivity and CommunicationDell DataSafe Online Backup Entertainment and MultimediaAdd an Icon Dell DockAdd a Category Remove a Category or IconBeep Code Possible Problem Solving ProblemsBeep Codes Wireless Connections Network ProblemsWired Connections Power Problems If a program stops responding Memory ProblemsIf you receive an insufficient memory message Click ApplicationsTo run the Program Compatability Wizard If you have other software problems About Your System System Using Support ToolsDell Support Center Tab at support.dell.comMy Dell Downloads System MessagesKeyboard failure Keyboard failure or loose cable Them Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invokedIf PSA is not invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Option UseUndoing the Last System Restore System RestoreStarting System Restore Click Undo my last restoration and click NextDell DataSafe Local Backup Dell DataSafe Local Backup BasicClick Upgrade Now Upgrading to Dell DataSafe Local Backup ProfessionalSelect Repair Your Computer System Recovery Media Dell Factory Image Restore Starting Dell Factory Image RestoreConfirm Data Deletion screen appears Getting Help Technical Support Customer Service DellConnectDell Support websites Online ServicesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You CallDiagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELLGetting Help Finding More Information and Resources If you need to SeeDell Support Center. To launch the Dell If you need toSupport Center, click System Chipset SpecificationsComputer Model ProcessorConnectors MemoryCommunications Media Card ReaderVideo Keyboard AudioCamera Touch PadBattery DisplayAC Adapter PhysicalComputer Environment Storage To 95%Appendix Macrovision Product NoticeImporter Index Index Index Page Page 09N1F7A01

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