Hardware Troubleshooter

System failed in Option	• If you have added any plug-in hardware with an option ROM, try removing or reseating it.
ROM initialization.	• If the problem persists, contact Dell Support.

A possible modem failure	•	If available, install a working modem into your computer.
has occurred.	•	If the problem persists, contact contact Dell Support.

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

Microsoft® Windows® XP:

1.Click Start→ Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the Fix a Problem section, click Hardware Troubleshooter.

4.In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.

Microsoft Windows Vista®:

1.Click the Windows Vista start button , and click Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in Solving Problems, and then run the Dell Diagnostics before contacting Dell for assistance.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer.

NOTE: The Dell Diagnostics only operate on Dell computers.

Starting the Dell Diagnostics From Your Hard Drive

Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that the device you want to test is displayed in system setup and is active. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com.

The Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive.

NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

NOTE: If your computer does not display a screen image, contact Dell Support.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Press and hold the <Fn> key or the mute button then turn on your computer.

NOTE: Alternatively, you can select Diagnostics from the one-time boot menu at startup to boot to the diagnostic utility partition and run the Dell Diagnostics.

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

E6400 ATG, E6400 specifications

The Dell Latitude E6400 and E6400 ATG are part of the renowned Latitude series from Dell, designed specifically for business professionals who require durability, portability, and performance. Launched in the late 2000s, these laptops have been popular choices among users seeking reliable devices that can withstand everyday rigors.

The Dell E6400 stands out for its robust design and is built to last, featuring a magnesium alloy chassis and a reinforced palm rest. This model is equipped with a 14.1-inch display that offers resolution options including HD and WXGA, making it suitable for various tasks, from spreadsheets to presentations. The screen's anti-glare coating ensures visibility in different lighting conditions, enhancing user experience during prolonged usage.

Powering the E6400 is Intel’s Core 2 Duo processor, providing substantial performance for multitasking and business applications. It supports up to 8GB of RAM, allowing users to run multiple applications seamlessly. The laptop also incorporates a range of storage options, accommodating HDDs or SSDs, which contributes to faster boot times and application launch speeds.

On the connectivity front, the E6400 offers several ports including USB 2.0, an HDMI port, and an Ethernet port, making it versatile for both local and remote work. An optional docking station enhances expansion possibilities, turning it into a powerful workstation.

The E6400 ATG, or All-Terrain Grade, is designed for more demanding environments. It features a rugged exterior, meeting military specifications (MIL-STD-810F) for durability against shocks, drops, and extreme temperatures. The laptop is sealed to protect from dust and moisture, making it an excellent choice for workers in construction, field services, or any outdoor profession.

In terms of power efficiency, both models boast outstanding battery life, often lasting up to 8 hours on a single charge, depending on usage and configuration. The inclusion of Trusted Platform Module (TPM) and optional biometric fingerprint readers enhances security, ensuring sensitive business data remains protected.

Overall, the Dell Latitude E6400 and E6400 ATG balance performance and robustness, making them ideal for professionals on the go and those who require a rigorous workhorse in challenging environments. These models reflect Dell's commitment to quality and innovation in the business laptop segment, catering to a wide array of user needs.