Dell DRF37, P06T manual Power

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CHAPTER 5: TROUBLESHOOTING

Power

When you press the power button, the computer does not turn on

•If the AC adapter cable is connected to a surge protector or UPS, ensure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly.

•Check that the wall outlet is working properly by testing another device such as a radio or lamp that you know works. If the wall outlet is not working, contact an electrician or your power company for further assistance.

If the problem persists, contact Alienware support (see “CONTACTING ALIENWARE“ on page 99).

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Contents Alienware M11x Mobile Manual Page Contents CONTENTS CONTENTS Page Page Page Chapter Setting UP Your Laptop Before Setting Up Your Laptop Product Documentation and Media Placing Your LaptopConnect the AC Adapter Press the Power Button Connect the Network Cable Optional Set Up Microsoft Windows Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Setting Up Your Internet Connection Getting to Know Your Laptop Left View Features Getting to Know Your LaptopGetting to Know Your Laptop Getting to Know Your Laptop Right View Features Back View Features Getting to Know Your Laptop Display Features Getting to Know Your Laptop Computer Base and Keyboard Features Getting to Know Your Laptop Power Button On AC adapter Function Keys F1 Extend DesktopF5 Decrease Display Brightness F11 Play or Pause Using Your Laptop Connecting External Displays Alienware Command CenterConnecting a Display USING Your Laptop USING Your Laptop Using Removable Media and Cards Extending the DesktopUsing the Wireless Control Battery PackPower Management Understanding Power ConsumptionCustomizing Your Power Settings Reducing Power ConsumptionConfiguring the Bios System SetupEntering System Setup System Setup ScreensSystem Setup Options CPUTotal Memory Intel High Definition Sound Sata Operation System Password Computrace FailSafe Asset Tag CD/DVD/BD Exit Saving Installing and Replacing Components Before You Begin Turning Off Your Computer Before Working Inside Your Computer INSTALLING and Replacing COMPONENTS Replacing the Battery Pack Captive screws Compartment door Battery pack Battery pack cable Captive screws Upgrading or Replacing Memory Removing the Memory ModulesMemory module Notch Spring locks Memory module connector Tab Upgrading or Replacing the Hard Drive Assembly Removing the Hard DrivePull-tab Hard drive Hard drive bracket Screws Hard drive2 interposer Troubleshooting Basic Hints and Tips Backup and General Maintenance Things to check Software Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics System Answers to Common ProblemsComputer fails the Post Computer stops responding or a solid blue screen appears Program stops responding or crashes repeatedlyOther software problems TROUBLESHOOTING Allow the computer to cool before turning it on Hard Drive ProblemsRun Check Disk Display Memory errors detected on startupMemory If the display is blankPower System Recovery Recovery Options Dell DataSafe Local Backup YSTEM Recovery Dell DataSafe Online Backup YSTEM Recovery Basic Specifications BASIC SPECIFICATIONS USB BASIC SPECIFICATIONS BASIC SPECIFICATIONS BASIC SPECIFICATIONS Appendix General and Electrical Safety Precautions Computer SetupComputer Use Electrostatic Discharge ESD WarningWhen You Should Contact Alienware General Safety PrecautionsReplacement Components or Accessories Contacting Alienware Websites