Dell DRF37, P06T manual Answers to Common Problems, System, Computer fails the Post

Page 76

CHAPTER 5: TROUBLESHOOTING

7.After all tests have completed, close the test window to return to the Alienware Diagnostics Main Menu.

8.Remove the backup disc, then close the Main Menu window to exit the Alienware Diagnostics and restart the computer.

Answers to Common Problems

System

The computer fails the POST

The POST (Power On Self Test) tests the computer, ensuring that it meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process. If the computer passes the POST, the computer will continue to start normally. However, if the computer fails the POST, the computer will generate a single beep to indicate a general failure and an error message will be displayed. For assistance, contact Alienware Technical Support (see “CONTACTING ALIENWARE“ on page 99).

76

Image 76
Contents Alienware M11x Mobile Manual Page Contents CONTENTS CONTENTS Page Page Page Chapter Setting UP Your Laptop Before Setting Up Your Laptop Product Documentation and Media Placing Your LaptopConnect the AC Adapter Press the Power Button Connect the Network Cable Optional Set Up Microsoft Windows Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Setting Up Your Internet Connection Getting to Know Your Laptop Left View Features Getting to Know Your LaptopGetting to Know Your Laptop Getting to Know Your Laptop Right View Features Back View Features Getting to Know Your Laptop Display Features Getting to Know Your Laptop Computer Base and Keyboard Features Getting to Know Your Laptop Power Button On AC adapter Function Keys F1 Extend DesktopF5 Decrease Display Brightness F11 Play or Pause Using Your Laptop Connecting External Displays Alienware Command CenterConnecting a Display USING Your Laptop USING Your Laptop Using Removable Media and Cards Extending the DesktopUsing the Wireless Control Battery PackPower Management Understanding Power ConsumptionCustomizing Your Power Settings Reducing Power ConsumptionConfiguring the Bios System SetupEntering System Setup System Setup ScreensSystem Setup Options CPUTotal Memory Intel High Definition Sound Sata Operation System Password Computrace FailSafe Asset Tag CD/DVD/BD Exit Saving Installing and Replacing Components Before You Begin Turning Off Your Computer Before Working Inside Your Computer INSTALLING and Replacing COMPONENTS Replacing the Battery Pack Captive screws Compartment door Battery pack Battery pack cable Captive screws Upgrading or Replacing Memory Removing the Memory ModulesMemory module Notch Spring locks Memory module connector Tab Upgrading or Replacing the Hard Drive Assembly Removing the Hard DrivePull-tab Hard drive Hard drive bracket Screws Hard drive2 interposer Troubleshooting Basic Hints and Tips Backup and General Maintenance Things to check Software Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics System Answers to Common ProblemsComputer fails the Post Computer stops responding or a solid blue screen appears Program stops responding or crashes repeatedlyOther software problems TROUBLESHOOTING Allow the computer to cool before turning it on Hard Drive ProblemsRun Check Disk Memory errors detected on startup MemoryDisplay If the display is blankPower System Recovery Recovery Options Dell DataSafe Local Backup YSTEM Recovery Dell DataSafe Online Backup YSTEM Recovery Basic Specifications BASIC SPECIFICATIONS USB BASIC SPECIFICATIONS BASIC SPECIFICATIONS BASIC SPECIFICATIONS Appendix General and Electrical Safety Precautions Computer SetupComputer Use Electrostatic Discharge ESD WarningWhen You Should Contact Alienware General Safety PrecautionsReplacement Components or Accessories Contacting Alienware Websites