Dell M6800 owner manual Enhanced Pre-Boot System Assessment ePSA Diagnostics

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Diagnostics

If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Enhanced Pre-Boot System Assessment (ePSA) Diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:

•Run tests automatically or in an interactive mode

•Repeat tests

•Display or save test results

•Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

•View status messages that inform you if tests are completed successfully

•View error messages that inform you of problems encountered during testing

CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid results or error messages.

NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal when the diagnostic tests are performed.

1.Power-on the computer.

2.As the computer boots, press the <F12> key as the Dell logo appears.

3.On the boot menu screen, select the Diagnostics option.

The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.

4.If you wish to run a diagnostic test on a specific device, press <Esc> and click Yes to stop the diagnostic test.

5.Select the device from the left pane and click Run Tests.

6.If there are any issues, error codes are displayed. Note the error code and contact Dell.

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Contents Regulatory Model P30F Regulatory Type P30F001 Dell Inc. All Rights Reserved Contents System Setup Installing the Primary MemoryContacting Dell DiagnosticsTroubleshooting Your Computer SpecificationsPage Before Working Inside Your Computer Working on Your ComputerClick Shut Down Recommended ToolsTurning Off Your Computer After Working Inside Your Computer Page System Overview Removing and Installing ComponentsRemoving the Secure Digital SD Card Installing the SD CardRemoving the ExpressCard Installing the ExpressCardRemoving the Battery Removing the Micro Subscriber Identity Module SIM Card Installing the BatteryRemoving the Base Cover Installing the Micro Subscriber Identity Module SIM CardRemoving the Wireless Local Area Network Wlan Card Installing the Base CoverRemoving the Optical Drive Installing the Wireless Local Area Network Wlan CardRemoving Wireless Wide Area Network Wwan Card Optional Page Removing the Primary Hard Drive Installing the Optical DriveInstalling the Primary Hard Drive Removing the Secondary Hard Drive Installing the Secondary Hard DriveRemoving the Processor Fan Removing the Coin-Cell BatteryInstalling the Coin-Cell Battery Removing the Video-Card Fan Installing the Processor FanRemoving the Keyboard Trim Installing the Video-Card FanInstalling the Keyboard Trim Removing the Keyboard Page Installing the Keyboard Removing the Primary Memory Installing the Primary MemoryRemoving the Secondary Memory Installing the Secondary MemoryRemoving the Display Bezel Installing the Display Bezel Removing the Display Panel Installing the CameraRemoving the Camera Page Page Removing the Palmrest Installing the Display PanelPage Page Page Page Installing the Palmrest Removing the ExpressCard Module Removing The Heat Sink Installing the ExpressCard ModuleRemoving the Processor Installing the Heat SinkRemoving The Video-Card Heat Sink Installing the ProcessorInstalling the Video-Card Heat Sink Removing the Video Card Installing the Video CardRemoving the Input/Output I/O Board Installing the I/O BoardRemoving the Display Assembly Page Removing the Hinge Cover Installing the Display AssemblyRemoving the System Board Installing the Hinge CoverPage Installing the System Board Installing the Power Connector Port Removing the Power-Connector PortInstalling the Switch Board Removing the Switch BoardKeys Navigation Boot SequenceNavigation Keys System Setup Options Parallel Port Option DescriptionDate/Time Option Description Integrated NICEnable External USB Port USB ConfigurationEnable Boot Support Enable USB 3.0 ControllerEnable eSATA Ports Enable Fixed BayEnable Microphone Enable ExpressCardPassword Bypass Option Description Internal HDD-0 PasswordStrong Password Password ConfigurationExpert Key Management Admin Setup LockoutOption Description Secure Boot Enable Default Setting Enable Intel SpeedStepIntel TurboBoost Default Setting Enable Intel TurboBoostWireless Radio Control Limit CpuidWake on LAN/WLAN Advanced Battery ChargeConfiguration Primary Battery ConfigurationNumlock Enable Option Description Battery Slice ConfigurationModule Bay Battery Charge Touchpad/PS-2 Mouse Default SettingBluetooth Enable Intel Virtualization Technology Default SettingOption Description Wireless Switch Switch. The options areComputer Updating the BiosSystem and Setup Password Click Drivers & DownloadsAssigning a System Password and Setup Password Computer reboots Enhanced Pre-Boot System Assessment ePSA Diagnostics DiagnosticsPage Device Status Lights Storage LED Power LED Wireless LED Fault DescriptionBattery Status Lights Feature Specification Technical SpecificationDDR3L Feature M4800 M6800 FeatureFeature M4800 Axis 40.50 mm FIPS201 Physical M4800 M6800 Page Contacting Dell Contacting Dell