Dell P11S002, HYD06, M301Z Contacting Dell, For customers in the United States, call 800-WWW-DELL

Page 75

See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

•Error message, beep code, or diagnostic code:

•Description of problem and troubleshooting procedures you performed:

Getting Help

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone- based support and service options. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

1.Visit www.dell.com/contactdell.

2.Select your country or region.

3.Select the appropriate service or support link based on your requirement.

4.Choose the method of contacting Dell that is convenient for you.

73

Image 75

Contents Inspiron Page SETUP GUIDE March 2010 P/N HYD06 Rev. A00 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up the Operating System Set Up Microsoft WindowsSet Up Ubuntu Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional SIM card slot Battery bay Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Connect the External Optical Drive Optional Set Up the TV Tuner Optional Connect to the Internet OptionalClick Start → All Programs→ Windows Media Center Setting Up a Wired Connection Setting Up a Wireless ConnectionClick Start → Connect To Click Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Setting Up Your Inspiron Laptop Right View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Back View Features Front View Features Status Lights and Indicators Battery Status LightBattery Indicator light status Computer states Power Button Light/Power Indicator LightComputer Base and Keyboard Features Using Your Inspiron Laptop Scroll Touch Pad GesturesZoom Function Key Row, select Function Key or Multimedia Key System Setup Bios UtilityMultimedia Control Keys Windows Mobility CenterUsing Your Inspiron Laptop Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery release latch Software Features FastAccess Facial RecognitionProductivity and Communication Entertainment and Multimedia Dell DataSafe Online BackupRemove a Category or Icon Dell DockAdd a Category Add an IconSolving Problems Beep Code Possible ProblemBeep Codes Wired Connections Network ProblemsPower Problems Wireless ConnectionsIf the problem persists, contact Dell see Contacting Dell on Memory Problems If you experience other memory problemsIf you receive an insufficient memory message If a program stops responding Click ApplicationsClick End Task To run the Program Compatibility Wizard Tab at support.dell.com Using Support ToolsDell Support Center About Your System SystemSystem Messages My Dell DownloadsKeyboard failure Keyboard failure or loose cable Them Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Option Use Restoring Your Operating SystemClick Undo my last restoration and click Next System RestoreStarting System Restore Undoing the Last System RestoreDell DataSafe Local Backup Basic Dell DataSafe Local BackupClick Upgrade Now Upgrading to Dell DataSafe Local Backup ProfessionalSystem Recovery Media Dell Factory Image Restore Confirm Data Deletion screen appears Starting Dell Factory Image RestoreGetting Help DellConnect Technical Support Customer ServiceOnline Services Dell Support websitesDell Support e-mail addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Getting Help Before You Call Locating Your Service TagDiagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting DellIf you need to See Finding More Information and ResourcesDell Support Center. To launch the Dell If you need toSpecifications Computer Model System ChipsetProcessor Memory Communications Media Card ReaderAudio Camera ConnectorsVideo DisplayUSB BatteryAC Adapter Touch PadPhysical Storage To 95% Computer EnvironmentMacrovision Product Notice AppendixImporter Index Index Wireless network connection Page 0HYD06A00