Dell P09E setup guide Solving Problems, Beep Codes

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Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 72 or “Contacting Dell” on page 93.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 93) for assistance.

NOTE: To replace parts, see the Service Manual at support.dell.com.

Beep
Code	Possible Problem

One	Possible system board failure —
	BIOS ROM checksum failure
Two	No RAM detected
	NOTE: If you installed or
	replaced the memory module,
	ensure that the memory
	module is seated properly.
Three	Possible system board failure —
	Chipset error
Four	RAM read/write failure
Five	Real Time Clock failure
Six	Video card or chip failure
Seven	Processor failure
Eight	Display failure

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Contents SETUP GUIDE Page SETUP GUIDE November 2010 P/N C4XC4 Rev. A00 Contents Using Support Tools Finding More Information Resources Specifications Appendix Contents Before Setting Up Your Computer Setting Up Your XPS LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Setting Up Your XPS Laptop Install the SIM Card Optional SIM card Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your XPS Laptop Set Up Wireless Display Optional Set Up the TV Tuner Optional Set Up Stereoscopic 3D Optional Set Up 3D TV Optional Setting Up Your XPS Laptop Setting Up a Wireless Connection Setting Up a Wired ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Setting Up Your XPS Laptop Right View Features Using Your XPS LaptopUsing Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Left View Features Using Your XPS Laptop Back View Features Using Your XPS Laptop Computer Base and Keyboard Features Using Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Battery Status Light Status Lights and IndicatorsPower Button Light Or XPS Logo Light Disabling Battery Charging Scroll Touch Pad GesturesZoom Multimedia Control Keys System SetupWindows Mobility Center Using Your XPS Laptop Control Strip Features Using Your XPS Laptop Using the Emergency Eject Hole Using the Optical DriveUsing Your XPS Laptop Display Features Using Your XPS Laptop Zoom Touch Screen Gestures OptionalRotate Removing and Replacing the Battery Battery release latch Tabs FastAccess Facial Recognition Software FeaturesProductivity and Communication Entertainment and Multimedia Dell DataSafe Online BackupNvidia Optimus Technology Optional Nvidia 3DTV Play Changing the Application Profile Settings3D Games Using Your XPS Laptop Using Your XPS Laptop Blu-ray 3D 3D PhotosRemove a Category or Icon Dell Dock OptionalAdd a Category Add an IconDell Stage Optional Using Your XPS Laptop Free Fall Sensor Beep Codes Solving ProblemsTouch Screen Problems Wireless Connections Network ProblemsWired Connections Power Problems Memory Problems Lockups and Software Problems Solving Problems Dell Support Center Using Support ToolsMy Dell Downloads Hardware Troubleshooter Dell DiagnosticsIf PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Insert the Drivers and Utilities disc Starting Dell Diagnostics From Drivers and Utilities DiscRemove the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local Backup Basic Dell DataSafe Local BackupUpgrading to Dell DataSafe Local Backup Professional System Recovery Media Starting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Getting Help DellConnect Technical Support and Customer ServiceDell Support Websites Online ServicesDell Support E-mail Addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service TagGetting Help Contacting Dell If you need to See Finding More Information and ResourcesFinding More Information and Resources Memory SpecificationsComputer Model Computer InformationPdif ConnectorsAudio Media Card ReaderCamera CommunicationsDisplay VideoAC Adapter BatteryTouch Pad KeyboardPhysical Computer Environment Appendix Index ISP Index Index Page Page 0C4XC4A00