Dell P09E setup guide Lockups and Software Problems

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Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding —

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Select the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on the CD.

If a program is designed for an earlier Microsoft Windows operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system.

To run the Program Compatability Wizard:

1.Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

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Contents SETUP GUIDE Page SETUP GUIDE November 2010 P/N C4XC4 Rev. A00 Contents Using Support Tools Finding More Information Resources Specifications Appendix Contents Setting Up Your XPS Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Setting Up Your XPS Laptop Install the SIM Card Optional SIM card Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your XPS Laptop Set Up Wireless Display Optional Set Up the TV Tuner Optional Set Up Stereoscopic 3D Optional Set Up 3D TV Optional Setting Up Your XPS Laptop Setting Up a Wired Connection Setting Up a Wireless ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Setting Up Your XPS Laptop Using Your XPS Laptop Right View FeaturesUsing Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Left View Features Using Your XPS Laptop Back View Features Using Your XPS Laptop Computer Base and Keyboard Features Using Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Status Lights and Indicators Battery Status LightPower Button Light Or XPS Logo Light Disabling Battery Charging Touch Pad Gestures ScrollZoom System Setup Multimedia Control KeysWindows Mobility Center Using Your XPS Laptop Control Strip Features Using Your XPS Laptop Using the Optical Drive Using the Emergency Eject HoleUsing Your XPS Laptop Display Features Using Your XPS Laptop Touch Screen Gestures Optional ZoomRotate Removing and Replacing the Battery Battery release latch Tabs Software Features FastAccess Facial RecognitionProductivity and Communication Dell DataSafe Online Backup Entertainment and MultimediaNvidia Optimus Technology Optional Changing the Application Profile Settings Nvidia 3DTV Play3D Games Using Your XPS Laptop Using Your XPS Laptop 3D Photos Blu-ray 3DDell Dock Optional Add a CategoryAdd an Icon Remove a Category or IconDell Stage Optional Using Your XPS Laptop Free Fall Sensor Solving Problems Beep CodesTouch Screen Problems Network Problems Wireless ConnectionsWired Connections Power Problems Memory Problems Lockups and Software Problems Solving Problems Using Support Tools Dell Support CenterMy Dell Downloads Dell Diagnostics Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive If PSA is invokedIf PSA is not invoked Starting Dell Diagnostics From Drivers and Utilities Disc Insert the Drivers and Utilities discRemove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup BasicUpgrading to Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Starting Dell Factory Image RestoreRestoring Your Operating System Getting Help Technical Support and Customer Service DellConnectOnline Services Dell Support WebsitesDell Support E-mail Addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You CallGetting Help Contacting Dell Finding More Information and Resources If you need to SeeFinding More Information and Resources Specifications Computer ModelComputer Information MemoryConnectors PdifMedia Card Reader CameraCommunications AudioVideo DisplayBattery AC AdapterKeyboard Touch PadPhysical Computer Environment Appendix Index ISP Index Index Page Page 0C4XC4A00