Troubleshooting Software and Hardware Problems

CPU F A N F A I L U R E — Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com.

H A R D - D I S K D R I V E F A I L U R E — Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" on page 65 for assistance.

H A R D - D I S K D R I V E R E A D F A I L U R E — Possible hard drive failure during hard- drive start test (see "Contacting Dell" on page 65 for assistance).

K E Y B O A R D F A I L U R E — Keyboard failure or keyboard cable loose.

N O B O O T D E V I C E A V A I L A B L E — No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists.

•If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

•Enter system setup and ensure that the boot sequence information is correct (see your Service Manual at support.dell.com).

N O T I M E R T I C K I N T E R R U P T — A chip on the system board might be malfunctioning or system board failure (see "Contacting Dell" on page 65 for assistance).

USB O V E R C U R R E N T E R R O R — Disconnect the USB device. Use external power source for the USB device.

NOTICE - H A R D D R I V E SELF MONITORING SYSTEM H A S R E P O R T E D T H A T A P A R A M E T E R H A S E X C E E D E D I T S N O R M A L O P E R A T I N G R A N G E . D E L L R E C O M M E N D S

T H A T Y O U B A C K U P Y O U R D A T A R E G U L A R L Y. A P A R A M E T E R O U T O F R A N G E M A Y O R M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I V E P R O B L E M — S.M.A.R.T error,

possible hard drive failure. This feature can be enabled or disabled in BIOS setup.

Troubleshooting Software and Hardware Problems

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

Windows Vista:

1Click the Windows Vista Start button , and click Help and Support.

2Type hardware troubleshooter in the search field and press <Enter> to start the search.