Dell E4300, PP13S, KR954 Technical Support and Customer Service, DellConnect Online Services

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NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 63, and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services at the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites: support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

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Getting Help

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Contents Dell Latitude E4300 Setup and Quick Reference Guide October KR954 Contents Lockups and Software Problems Dell Technical Update Service Technical Support and Customer Service Contents About Your Computer Front ViewVolume control buttons Power button Ieee 1394 connector Back View Battery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Connecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Microsoft Windows Vista Operating SystemMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Specifications PC/SC Wlan GPS Wxga Approximately 0.41 inch battery slice Battery Temperature range Drive, and an SSD drive Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataDo not use these characters in filenames Troubleshooting Troubleshooting Select the program you want to remove System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics Fix a Problem section, click Hardware TroubleshooterInsert the Drivers and Utilities media Troubleshooting Tips Power ProblemsMemory Problems Lockups and Software Problems Computer does not start upProgram crashes repeatedly Dell Technical Update Service Dell Support Utility Troubleshooting Reinstalling Software DriversIdentifying Drivers Reinstalling Drivers and Utilities Click Properties→ Device Manager Using Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Using Dell Factory Image Restore Using the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Provides your operating system product Finding Information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index End User License Agreement Eula Ergonomics information Index Setting up Internet connection, 17 System Restore
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