Dell PP13S, E4300, KR954 specifications Lockups and Software Problems Dell Technical Update Service

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4Troubleshooting . . . . . . . . . . . . . . . . . . . 29

Tools	29
Power Lights	29
Beep Codes	29
Error Messages	31
System Messages	36
Troubleshooting Software and Hardware
Problems	37
Dell Diagnostics	38
Troubleshooting Tips	40
Power Problems	40
Memory Problems	41
Lockups and Software Problems	42
Dell Technical Update Service	44
Dell Support Utility	45

5 Reinstalling Software	47
Drivers	47
Identifying Drivers	47
Reinstalling Drivers and Utilities	48
Restoring Your Operating System	50
Using Microsoft® Windows® System Restore . . .	50
Using Dell™ Factory Image Restore	52
Using the Operating System Media	53

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Contents

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Contents Dell Latitude E4300 Setup and Quick Reference Guide October KR954 Contents Lockups and Software Problems Dell Technical Update Service Technical Support and Customer Service Contents About Your Computer Front ViewVolume control buttons Power button Ieee 1394 connector Back View Battery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Connecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Microsoft Windows Vista Operating SystemMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Specifications PC/SC Wlan GPS Wxga Approximately 0.41 inch battery slice Battery Temperature range Drive, and an SSD drive Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataDo not use these characters in filenames Troubleshooting Troubleshooting Select the program you want to remove System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics Fix a Problem section, click Hardware TroubleshooterInsert the Drivers and Utilities media Troubleshooting Tips Power ProblemsMemory Problems Lockups and Software Problems Computer does not start upProgram crashes repeatedly Dell Technical Update Service Dell Support Utility Troubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Reinstalling Drivers and Utilities Click Properties→ Device Manager Using Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Using Dell Factory Image Restore Using the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Provides your operating system product Finding Information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index End User License Agreement Eula Ergonomics information Index Setting up Internet connection, 17 System Restore

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