Dell D620 manual When to Use the Dell Diagnostics

Page 20

S C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 20. If all tests run successfully, the error condition is related to a software problem.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your User’s Guide).

1Shut down the computer.

2If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

3Connect the computer to an electrical outlet.

4Diagnostics can be invoked one of two ways:

•Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

•Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities CD.

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Quick Reference Guide

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Contents Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Contents Warranty information Finding InformationSupport.dell.com Dell Product Information GuideService Tag and Microsoft Windows License Dell Latitude User’s GuideWindows Help and Support Center Dell Support Website support.dell.comDell Support Utility Guide How to reinstall my operating system Dell QuickSet HelpOperating System CD Not ship with your computerProduct Information Guide Setting Up Your ComputerUnpack the accessories box About Your Computer Front ViewLeft Side View ComputerRight Side View Back ViewBottom View Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charge GaugeHealth Gauge Low-Battery WarningCharging the Battery Replacing the Battery Troubleshooting Solid blue screen appears Dell MediaDirect problemsOther software problems Starting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsWhen to Use the Dell Diagnostics Quick Reference Guide Option Function Tab FunctionIndex IndexIndex Hurtig referenceguide Obs!, meddelelser og advarsler Forkortelser og akronymerIndholdsfortegnelse IndholdsfortegnelseIndholdsfortegnelse Dell Produktinformationsvejledning Sådan finder du informationOgså kendt som ResourceCD Resurse-cden Servicemærke og Microsoft Windows-licens Dell Latitude BrugervejledningDell support-webside support.dell.com Dell-supporthjælpeværktøjCden Operating System operativsystemsguide SupportDell QuickSet Hjælp Opsætning af computeren Produktinformationsvejledningen følgesOm computeren Visning forfraVisning fra venstre Set fra højre Visning bagfraVisning af bunden Anvendelse af et batteri BatteriydelseKontrol af batteriopladning Dell QuickSet-batterimålerMicrosoft Windows Spændingsmåler OpladningsmålerOpladning af batteri TilstandsmålerUdskiftning af batteri Problemløsning En hel blå skærm kommer frem Dell MediaDirect-problemerAndre softwareproblemer Dell-diagnosticering Hvornår Dell-diagnosticering skal anvendesStart Dell-diagnosticering fra din harddisk Luk computerenIsæt Cden Drivers and Utilities Valgmulighed Funktion Fane FunktionIndeks IndeksIndeks Hurtigveiledning OBS!, merknader og advarsler Problemer med frysing og programvare InnholdInnhold Dell Veiledning for produktinformasjon Finne informasjonCDen Drivers and Utilities også kalt ResourceCD Servicemerke og Microsoft Windows-lisens Dell Latitude BrukerhåndbokHjemmeside for Dell Support support.dell.com Hjelp og støtte i Windows Operativsystem-CDKonfigurere datamaskinen Om datamaskinen ForsideSett fra venstre side Sett fra høyre Sett bakfraUnderside Bruke et batteri BatteriytelseLademåler Kontrollere batteristrømmenStrømmåler i Microsoft Windows Lade batteriet Skifte batteriet Accessories Tilbehør→ Program Compatibility FeilsøkingLagre et batteri Datamaskinen gir ikke responsEt ensfarget blått skjermbilde vises Dell MediaDirect problemerAndre problemer med programvaren Spyware Når du skal bruke Dell DiagnosticsStarte Dell Diagnostics fra harddisken Starte Dell Diagnostics fra CDen Drivers and Utilities Kategori Funksjon Dell Diagnostics Main Menu hovedmenyAlternativ Funksjon Stikkordregister StikkordregisterStikkordregister Snabbreferensguide OBS! Vissa funktioner är inte tillgängliga i alla länder Varningar och upplysningarFörkortningar och akronymer Innehåll InnehållInnehåll Söka efter information Drivrutiner för datornSystemprogram för en bärbar dator NSS Information om garantierDrivers and Utilities Servicekod och expresskod Servicekod och licens för Microsoft WindowsDell Latitude Användarhandbok Klicka på användarhandboken för din datorWebbplatsen Dell Support support.dell.com Windows Hjälp- och supportcenterHjälp för Dell QuickSet Cd-skiva med operativsystemetKonfigurera datorn Om datorn FramsidaVänster sida Finns i datorns användarhandbokHöger sida BaksidaUndersida Använda batteriet BatteriprestandaKontrollera batteriets laddning Batterimätaren i Dell QuickSetEnergimätaren i Microsoft Windows LaddningsmätareTillståndsmätare BatterivarningsindikatorLadda batteriet Byta ut batteriet Felsökning En helt blå skärm visas Problem med Dell MediaDirectAndra programproblem När ska man använda Dell Diagnostics? Starta Dell Diagnostics från hårddiskenSnabbreferensguide Flik Funktion Dell Diagnostics huvudmenyAlternativ Funktion Index Index
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