Dell PP31L manual Troubleshooting

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P R O G R A M

H A R D - D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Shut down the computer, remove the hard drive, and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).

I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to nonbootable media, such as a CD. Insert bootable media.

I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P

— The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program.

K E Y B O A R D C L O C K L I N E F A I L U R E — For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).

K E Y B O A R D C O N T R O L L E R F A I L U R E — For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).

K E Y B O A R D D A T A L I N E F A I L U R E — For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).

K E Y B O A R D S T U C K K E Y F A I L U R E — For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).

L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I R E C T — Dell MediaDirect™

cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played.

M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E —

A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.

Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Studio Quick Reference GuideMarch NU140 Contents Technical Support and Customer Service Macrovision Product Notice Contents Finding Information Internet, E-mail, and so on Front and Right View About Your ComputerIntegrated single analog microphone Lights located above the keyboard indicate the following About Your Computer Guide Help HTML-based help Back and Left View About Your Computer Connects video devices, such as a monitor T W O R K C O N N E C T O R RJ Bottom View Removing and Replacing the Battery Removing and Replacing the Base Cover To remove the base cover To replace the base cover About Your Computer Intel Core2 Duo Intel CeleronIntel Pentium Dual-Core Page USB UMA Page Keyboard Number of keys Battery life Random vibration spectrum that G2 or lower as defined by ISA-S71.04-1985 Specifications Diagnostics Available Dell Technical Update ServiceWhen to Use PSA Diagnostics and Dell 32 Bit Diagnostics During the assessment, provide inputs when prompted Press and hold the Fn key while powering the computer onPress any key to start the Dell 32 Bit Diagnostics Insert your Drivers and Utilities media Express Test Dell Diagnostics Main MenuDell Support Center ConfigurationClick Start →Computer Drive ProblemsClick Start →Computer Right-click Local Disk C Error Messages Troubleshooting Troubleshooting Troubleshooting Troubleshooting Computer does not start Lockups and Software ProblemsSolid blue screen appears Memory ProblemsPower Problems Restoring Your Operating System You can restore your operating system in the following waysCreating a Restore Point Using Windows Vista System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System RestoreTroubleshooting Obtaining Assistance Getting HelpTechnical Support and Customer Service Product Information Problems With Your OrderBefore You Call Returning Items for Warranty Repair or CreditPage Contacting Dell FCC Notice U.S. Only AppendixPP31L Macrovision Product NoticeIndex Index Index Index

PP31L specifications

The Dell PP31L, also known as the Dell Latitude E6400, is a robust laptop that epitomizes the convergence of performance, portability, and reliability. Designed primarily for business professionals, the Dell PP31L delivers a blend of essential features that cater to both everyday computing needs and demanding tasks.

At its core, the Dell PP31L is powered by Intel's Core 2 Duo processors, providing users with a reliable and efficient performance. This dual-core architecture allows for multitasking capabilities, ensuring smooth operation even when running multiple applications simultaneously. Coupled with up to 8GB of RAM, this laptop adeptly handles demanding workloads while maintaining responsiveness.

One of the standout characteristics of the Dell PP31L is its display. The laptop typically features a 14.1-inch LED-backlit screen, offering a resolution of 1280 x 800 pixels. The display provides vibrant colors and sufficient brightness, making it suitable for both indoor and outdoor use. Furthermore, its anti-glare coating reduces reflections, enhancing visibility during presentations or extended work sessions.

In terms of build quality, the Dell PP31L excels with its durable chassis. Constructed with rugged materials, it can withstand the rigors of daily use, making it an ideal choice for professionals on the go. The laptop also meets various military specifications, further underscoring its strength and reliability in challenging environments.

Connectivity is another primary strength of the Dell PP31L. It incorporates multiple USB ports, an HDMI output, and a legacy VGA port, enabling seamless connections to a variety of peripherals and external displays. Additionally, it supports wireless connectivity options, including Wi-Fi and Bluetooth, facilitating ease of use in various settings.

The laptop's keyboard is designed for comfort and precision, featuring a spill-resistant design to protect against accidental spills. This aspect, combined with a responsive touchpad and an optional pointing stick, ensures a superior user experience.

Battery life is competitive, with the possibility of extended options, allowing users to work longer without the need for frequent recharges. This is particularly advantageous for professionals who rely on mobility and those who often find themselves in environments with limited access to power outlets.

In conclusion, the Dell PP31L (Latitude E6400) is a solid choice for users seeking a dependable, high-performance laptop. Its balance of power, durability, and usability makes it a compelling option in the competitive landscape of business laptops. Whether for office use or remote work, the Dell PP31L stands out as a versatile tool for professionals.
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