Dell 922 owner manual Troubleshooting, Setup Problems, Computer Problems

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w w w . d e l l . c o m / s u p p l i e s s u p p o r t . d e l l . c o m

Troubleshooting

Follow these tips when you troubleshoot your printer:

•If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a computer.

•If an error message appears on the operator panel display, write down the exact message.

Setup Problems

Computer Problems

VE R IF Y T H A T Y O UR P R I N T E R I S C O M P A T I B L E W IT H Y O U R C O MP U T E R — The Dell

Photo AIO Printer 922 supports Windows 2000 and Windows XP.

MA K E S U R E Y O U T U R N E D O N B O T H Y O U R P R I N T E R A N D Y O U R C O MP U T E R

CH E C K T H E USB C A B L E —

•Ensure that the USB cable is firmly connected to your printer and your computer.

•Shut down the computer, reconnect the USB cable as shown on the setup diagram for your printer, and then restart the computer.

IF T H E S O F T W A R E I N S T A L L A T I O N S C R E E N D O E S N O T A P P E A R A UT O M A T I C A L L Y, I N S T A L L T H E S O F T W A R E MA N UA L L Y —

1 Insert the Drivers and Utilities CD.

2 Click Install.

DE T E R MI N E I F T H E P R I NT E R S O F T W A R E I S I N S T A L L E D — Click Start→Programs or All Programs→Dell Printers→Dell Photo AIO Printer 922. If the Dell Photo AIO Printer 922 does not appear in the list of programs, the printer software is not installed. Install the printer software. For more information, see "Removing and Reinstalling Software" on page 53

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Troubleshooting

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Contents Look Inside For Italy AustraliaJapan Austria LuxembourgUnited States Government Restricted Rights Page Contents Cleaning the Ink Cartridge Nozzles Understanding the Printer SoftwareDell Inc. Ink and Toner Cartridges Limited Warranties Limited Warranties and Return Policy102 Contents Page Page Getting Started Understanding the Printer Parts Number Part DescriptionThen lower the printer unit until it rests on Accessing Your User’s Guide Setting Up Your PrinterUsing the Operator Panel UseOperator Panel Menus From this menu You canNormal PhotoUnderstanding the Automatic Paper Type Sensor Normal PhotoTransparency Glossy/photoLoading Paper Print Media Guidelines for the Paper Support Load up to Make sureRemoving plain paper Placing Your Document on the Scanner Glass Close the top cover Using Your Printer Printing a Document PrintingPrinting Photos Printing Borderless Photos On the Print Layout tab, click BorderlessCopying Copying Documents Using the Operator PanelPrinting Other Projects Copying Documents Using Your Computer Copying Photos Using Your ComputerChanging Copy Settings Copying Photos Without a ComputerClick this tab Best speedScanning Scanning PhotosEditing Scanned Text Using Optical Character Recognition OCR Scanning Multiple Pages or ImagesSaving an Image on Your Computer Mailing a Scanned Image or DocumentFaxing Enlarging or Reducing Images or DocumentsInstalling Microsoft Fax in Windows XP Sending a FaxConfiguring Microsoft Fax Changing the Fax Configuration Understanding Software Using the Dell Printer Solution Center Understanding the Printer SoftwareUsing the Dell All-In-One Center This section You canUsing Print Properties To access Print PropertiesUsing Dell Picture Studio From this tab You can change these settingsPrint Properties Tabs Selected Color Cartridge for all Black PrintingPrint Service Ink Cartridge Maintenance Read and follow the Caution Safety Instructions on Replacing Ink CartridgesPhoto or black cartridge Photo or black cartridge Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Click Clean to fix horizontal streaks Ink Cartridge Maintenance Tr o u b l e s h o o t i n g Setup Problems TroubleshootingComputer Problems Removing and Reinstalling Software Windows XP, click Start→My ComputerPrinter Problems Messages and Lights onFax Problems General ProblemsPaper Problems Using your printer and your computer Error Messages and Lights Error Message What it indicates SolutionImproving Print Quality Troubleshooting Troubleshooting Contacting Dell Automated Order-Status Service Technical AssistanceContacting Dell A. Austin, Texas BusinessAnguilla Antigua and BarbudaArgentina Buenos Aires ArubaAustralia Sydney Austria Vienna Website support.euro.dell.comBelgium Brussels Website support.euro.dell.com BermudaBolivia BrazilCayman Islands Chile SantiagoChina Xiamen ColombiaCzech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comDominica Dominican RepublicFinland Helsinki Website support.euro.dell.com France Paris Montpellier Website support.euro.dell.comHome and Small Business CorporateGermany Langen Website support.euro.dell.com Greece Website support.euro.dell.comGrenada GuatemalaIndia Hong Kong Website support.ap.dell.comIreland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.com JamaicaJapan Kawasaki Website support.jp.dell.com Korea SeoulLatin America Luxembourg Website support.euro.dell.comMacao Malaysia PenangMexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.comNew Zealand NicaraguaNorway Lysaker Website support.euro.dell.com PanamaPortugal Website support.euro.dell.com Puerto RicoSt. Kitts and Nevis St. LuciaSpain Madrid Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com TaiwanThailand Trinidad/TobagoBracknell Website support.euro.dell.com UruguayVirgin Islands VenezuelaP e n d i What is not covered by this limited warranty? What is covered by this limited warranty?Limited Warranties and Return Policy How long does this limited warranty last? What do I do if I need warranty service? What will Dell do?What if I purchased a service contract? Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?How will you fix my product? How to Return What is covered by this limited warranty? How long does this limited warranty last? What do I do if I need warranty service? What if I purchased a service contract? Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada Only Third-Party Software and Peripherals ProductsDell-Branded Peripheral Products Return PolicyGuarantee ExclusionsMaking a Claim Limitation and Statutory RightsDell Computer de Mexico SA de CV Dell Inc. Ink and Toner Cartridges Limited Warranties Ink and Toner Cartridges Limited Warranty Latin America Only Dell Software License Agreement Limited Warranty 100General Government Restricted Rights101 Regulatory Notices NOM Information Mexico Only103 104 D ex 105106 107 108
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922 specifications

The Dell 922 is a multifunctional inkjet printer that has garnered attention for its affordability and capability to cater to a range of printing needs. Suitable for home offices and small businesses, this device combines printing, scanning, and copying functionalities, making it versatile and efficient.

One of the standout features of the Dell 922 is its compact design. It occupies a minimal amount of space, which is ideal for those with limited work surfaces. This user-friendly printer is designed to be operational with minimal setup, allowing individuals to start printing almost instantly after installation.

The Dell 922 supports a variety of media sizes and types, enabling users to print documents, photos, and even labels. It accommodates paper sizes ranging from standard letter and legal formats to photo sizes, all while maintaining high-quality output. The printer boasts a maximum print resolution of up to 4800 x 1200 optimized dpi, ensuring sharp and vivid prints that capture intricate details and vibrant colors.

In terms of connectivity, the Dell 922 offers USB and parallel ports, providing flexible options for connecting to computers and other devices. While it lacks wireless capabilities, its direct connections make it stable and reliable for straightforward printing tasks. This can be particularly advantageous in environments where network security is paramount.

The printing speed of the Dell 922 is competitive, producing up to 20 pages per minute for black-and-white and up to 15 pages per minute for color documents. This efficiency makes it a practical choice for users who require decent volume printing without compromising quality.

Moreover, the Dell 922 features an intuitive user interface, including buttons for easy access to copy and scan functions. The flatbed scanner is a valuable addition, allowing for quick digitization of documents, as well as the ability to scan directly to email or other destinations.

Overall, the Dell 922 stands out as a reliable, cost-effective solution for individuals and small business users who need a multifunction printer. Its combination of high-quality output, efficient performance, and ease of use makes it a worthy contender in the compact printer market. With features catering to various needs, it remains a practical choice for everyday printing tasks.
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