Synchronization Problems
Safety Related Issues
Intermittent Problems
Missing Color
Wrong Color
Image retention from a static image left on the monitor for a long period of time
Screen is scrambled or appears torn
Visible signs of smoke or sparks
Monitor malfunctions on & off
Picture missing color
Picture color not good
Faint shadow from the static image displayed appears on the screen
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor
Run the
NOTE: When using
NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with the monitor).
Check for loose connection. Unplug & reconnect if required.
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor
Check for bent or broken pins in the video cable connector. Restart the computer in the safe mode.
NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with the monitor).
Check for loose connection. Unplug & reconnect if required.
Do not perform any troubleshooting steps. Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Reset the monitor to Factory Settings.
Perform monitor
Perform monitor
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Check for bent or broken pins in the video cable connector.
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Run the
Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes).
Alternatively, use a dynamically changing screensaver.