Dell 225-4201 manual Product Specific Problems, Universal Serial Bus USB Specific Problems

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Product Specific Problems

Specific Symptoms

What You Experience

Possible Solutions

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

No Input Signal when user controls are pressed

Image is centered on screen, but does not fill entire viewing area

OSD does not appear on the screen

No picture, the LED light is green. When you press "+", "-" or "Menu" key, the message "No S- Video input signal", or "No Composite input signal", or "No Component input signal" appears

Check the Scaling Ratio setting in Image Setting OSD.

Reset the monitor to Factory Settings.

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

Check whether OSD is locked. If yes, press and hold button above power button for 10 seconds to unlock. See Menu Lock.

Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

Check to make sure Video Source to S-Video, Composite or Component is powered and playing video media.

Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. Reset the computer or video player.

The picture does not fill the entire The picture cannot fill the height

screen.

or width of the screen

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. Run the built-in diagnostics.

The graphics card sometimes underscan /underscan in HDMI so you will not get a full screen, instead you will black borders for 4 sides. To overcome, the user is expected to adjust the overscan/underscan % in the graphics option.

NOTE: When choosing DVI-D/DP/mDP/HDMI mode, the Auto Adjust function will not be available.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

What You Experience

Possible Solutions

USB interface is not working

USB peripherals are not working

Check that your monitor is turned On.

 

 

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream connector).

 

 

Switch off and then turn on the monitor again.

 

 

Reboot the computer.

 

 

Some USB devices like external portable HDD require higher electric current; connect the device

 

 

directly to the computer system.

USB 3.0 speed is slow

USB 3.0 peripherals working

Check that your computer is USB 3.0 compatible.

 

slowly or not working at all

Some computers have both USB 3.0 and USB 2.0 ports. Ensure that the correct USB port is

 

 

used.

 

 

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream connector).

 

 

Reboot the computer.

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Contents Dell U2913WM Flat Panel Monitor Dell U2913WM Flat Panel Monitor Users Guide Click Change Display Settings Setting the display resolution to 2560 x 1080 maximumAbout Your Monitor Package ContentsPage Product Features Page Front View Identifying Parts and ControlsDescription Use Back ViewBottom View Side ViewFlat Panel Specifications Monitor SpecificationsPreset Display Modes Resolution SpecificationsSupported Video Modes Physical Characteristics Electrical SpecificationsPower Management Modes Environmentall CharacteristicsPin Assignments VGA Connector DVI ConnectorPlug and Play Capability DisplayPort Connector Pin Hdmi ConnectorRate Universal Serial Bus USB InterfaceCleaning Your Monitor LCD Monitor Quality and Pixel Policy Maintenance GuidelinessAttaching the Stand Setting Up the MonitorConnecting the white DVI cable Connecting Your MonitorPage Page Page Page Page Organizing Your Cables Connecting the USB cableAttaching the Soundbar AX510 / AX510PA Optional Removing the Stand Wall Mounting Optional Shortcut key/ Preset Modes Using the Front PanelFront Panel Icon Description Shortcut key / Brightness/ContrastMenu Exit Power with glowing LED Accessing the Menu System Using the On-Screen Display OSD MenuContrast Auto AdjustInput Source VGA DVI-D DisplayPort Mini DisplayPort Color Settings Input Color FormatGamma Page Page Page Page Saturation HueSettings Display Settings Reset ColorAspect Ratio Horizontal PositionPixel Clock PhaseDynamic Contrast UniformityPBP submenu when PBP On PBP submenu when PBP Off Other Settings PBP ModeLanguage Menu TimerMenu Transparency Menu LockEnergy Smart Power Save AudioDisplayPort Factory Reset Personalize Page OSD Warning Messagess VGA/DVI-D/DP/mDP/HDMI input Page Setting the Maximum Resolution Using the Dell Soundbar AX510/AX510PA only Optional Tilt, Swivel Vertical Extension Using the Tilt, Swivel, and Vertical ExtensionSelf-Test TroubleshootingPage Built-in Diagnostics Possible Solutions Common ProblemsPage Universal Serial Bus USB Specific Problems Product Specific ProblemsSpecific Symptoms What You Experience Possible Solutions Check the Scaling Ratio setting in Image Setting OSDCommon Symptoms What You Experience Possible Solutions Dell Soundbar ProblemsAppendix Setting Up Your Monitor Click Change Display Settings Click Advanced Settings

225-4201 specifications

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