Dell 225-4201 Dell Soundbar Problems, Common Symptoms What You Experience Possible Solutions

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Dell™ Soundbar Problems

Common Symptoms

What You Experience

Possible Solutions

No Sound

No power to Soundbar - the

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the

 

power indicator is Off

power indicator (Blue LED) on the front of the Soundbar is illuminated.

 

 

Confirm that the power cable from the Soundbar is plugged into the adapter.

No Sound

Soundbar has power - power

Plug the audio line-in cable into the computer's audio out jack.

 

indicator is On

Set all Windows volume controls to their maximum.

 

 

Play some audio content on the computer (i.e. audio CD, or MP3).

 

 

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

 

 

Clean and reseat the audio line-in plug.

 

 

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Computer's sound card is used as

 

the audio source

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the sound card. Set all Windows volume controls to their midpoints.

Decrease the volume of the audio application.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Other audio source is used

Clear any obstructions between the Soundbar and the user.

 

 

Confirm that the audio line-in plug is completely inserted into the jack of the audio source.

 

 

Decrease the volume of the audio source.

 

 

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

 

 

Clean and reseat the audio line-in plug.

Unbalanced Sound Output

Sound from only one side of

 

Soundbar

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.

Set all Windows audio balance controls (L-R) to their midpoints. Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Low Volume

Volume is too low

Clear any obstructions between the Soundbar and the user.

 

 

Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.

 

 

Set all Windows volume controls to their maximum.

 

 

Increase the volume of the audio application.

 

 

Test the Soundbar using another audio source (i.e. portable CD player).

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Contents Dell U2913WM Flat Panel Monitor Dell U2913WM Flat Panel Monitor Users Guide Setting the display resolution to 2560 x 1080 maximum Click Change Display SettingsPackage Contents About Your MonitorPage Product Features Page Identifying Parts and Controls Front ViewBack View Description UseSide View Bottom ViewMonitor Specifications Flat Panel SpecificationsSupported Video Modes Resolution SpecificationsPreset Display Modes Electrical Specifications Physical CharacteristicsEnvironmentall Characteristics Power Management ModesVGA Connector DVI Connector Pin AssignmentsDisplayPort Connector Pin Hdmi Connector Plug and Play CapabilityUniversal Serial Bus USB Interface RateLCD Monitor Quality and Pixel Policy Maintenance Guideliness Cleaning Your MonitorSetting Up the Monitor Attaching the StandConnecting Your Monitor Connecting the white DVI cablePage Page Page Page Page Connecting the USB cable Organizing Your CablesAttaching the Soundbar AX510 / AX510PA Optional Removing the Stand Wall Mounting Optional Front Panel Icon Description Using the Front PanelShortcut key/ Preset Modes Shortcut key / Brightness/ContrastMenu Exit Power with glowing LED Using the On-Screen Display OSD Menu Accessing the Menu SystemAuto Adjust ContrastInput Source VGA DVI-D DisplayPort Color Settings Input Color Format Mini DisplayPortGamma Page Page Page Page Hue SaturationAspect Ratio Reset ColorSettings Display Settings Horizontal PositionDynamic Contrast PhasePixel Clock UniformityPBP submenu when PBP On PBP submenu when PBP Off PBP Mode Other SettingsMenu Transparency Menu TimerLanguage Menu LockPower Save Audio Energy SmartDisplayPort Factory Reset Personalize Page OSD Warning Messagess VGA/DVI-D/DP/mDP/HDMI input Page Setting the Maximum Resolution Using the Dell Soundbar AX510/AX510PA only Optional Using the Tilt, Swivel, and Vertical Extension Tilt, Swivel Vertical ExtensionTroubleshooting Self-TestPage Built-in Diagnostics Common Problems Possible SolutionsPage Specific Symptoms What You Experience Possible Solutions Product Specific ProblemsUniversal Serial Bus USB Specific Problems Check the Scaling Ratio setting in Image Setting OSDDell Soundbar Problems Common Symptoms What You Experience Possible SolutionsAppendix Setting Up Your Monitor Click Change Display Settings Click Advanced Settings

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