Technical Support (FAQ)
| Problem |
| Possible Solution |
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| Power LED is not on | *Check if the Power Switch is in the ON | |
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| position | |
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| *Check if the PC system is Plug & Play | |
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| compatible |
| No Plug & Play | *Check if the video card is plug and play | |
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| compatible | |
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| *Check if the |
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| Cable is bent |
| Picture is fuzzy | *Adjust the Contrast and Brightness | |
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| Controls. | |
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| Picture bounces or a wave | *Move electrical devices that may cause | |
| pattern is present in the picture |
| electrical interference. |
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| *Computer Power Switch should be in | |
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| the ON position. |
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| *Computer Video Card should be snugly | |
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| seated in its slot. |
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| *Make sure monitor’s video cable is | |
| The power LED is ON (orange) |
| properly connected to the computer. |
| *Inspect monitor’s video cable and make | ||
| but there’s no video or no | ||
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| sure none of the pins are bent. | |
| picture. |
| |
| *Make sure computer is operational by | ||
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| hitting the CAPS LOCK key on the |
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| keyboard while observing the CAPS |
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| LOCK LED. The LED should either turn |
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| ON or OFF after hitting the CAPS LOCK |
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| key. |
| Missing one of the primary | *Inspect the monitor’s video cable and | |
| colors (RED, GREEN, or |
| make sure that none of the pins are |
| BLUE) |
| bent. |
| Screen image is not centered or | *Adjust pixel frequency (CLOCK) and | |
| sized properly. |
| FOCUS or press |
| Picture has color defects | *Adjust RGB color or select color | |
| (white does not look white) |
| temperature. |
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| *When the brightness of the screen lowers | |
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| after being used for a certain period and |
| Poor brightness or contrast |
| the function of the display is affected, |
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| send it to our authorized service center |
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| for repair. |
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| Horizontal or vertical | *Use windows○R 95/98/2000/ME/XP | |
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| disturbances on the screen |
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| FOCUS orperform hot- key | |
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