Dell 4647115 appendix Solving Problems, Self-Test, Built-in Diagnostics

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Dell P170S/P190S Flat Panel Monitor User's Guide

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Solving Problems

Dell™ P170S/P190S Flat Panel Monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product-Specific Problems

USB Problems

Troubleshooting the Dell™ Soundbar (Optional)

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating 'Dell™ - Self Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

4.This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1.Ensure that the screen is clean (no dust particles on the surface of the screen).

2.Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3.On the front panel, press and hold the Menu (button 2) and + (button 4) keys on the front panel, simultaneously for 2 seconds. A gray screen appears.

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Contents Dell P170S/P190S Flat Panel Monitor Users Guide Setting Up Your Monitor Dell P170S/P190S Flat Panel MonitorSetting Up Your Monitor Using the Front Panel Controls Front panel Button DescriptionInput select Using the On-Screen Display OSD Menu Accessing the Menu System Contrast Page OSD Settings Horizontal Position VerticalOSD Hold Time OSD LockAudio OptionalPage OSD Warning Messages Setting the Maximum Resolution Using the Dell Soundbar OptionalUsing the Tilt, Swivel, and Vertical Extension Tilt/SwivelChanging the Rotation of Your Monitor Vertical ExtensionBack to Contents Setting Up Your Monitor Setting Up the Monitor Connecting the Blue VGA Cable Connecting the White DVI Cable Organizing Your Cables Removing the Stand Back to Contents Solving Problems Built-in DiagnosticsSelf-Test Common Problems Common Symptoms What You Experience Possible SolutionsProduct-Specific Problems USB ProblemsTroubleshooting the Dell Soundbar Optional Specific Symptoms What You Experience Possible SolutionsBack to Contents Package Contents About Your MonitorProduct Features Identifying Parts and Features Front ViewBack View Side ViewFront View Front panel controls Label Description Back view LabelBottom View Right side Left sideBottom view Label Description Monitor Specifications Power Management ModesPin Number Pin Side of the Connected Signal Cable Pin AssignmentsPin Pin Side of the Connected Signal Number Cable Universal Serial Bus USB InterfaceFlat Panel Specifications ResolutionPreset Display Modes ElectricalPhysical Characteristics EnvironmentalMaintenance Guidelines Plug and Play CapabilityLCD Monitor Quality & Pixel Policy Caring for Your MonitorAppendix Dell P170S/P190S Flat Panel Monitor Users Guide
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