Dell E1913S, E2213C appendix Support.dell.com

Page 51

Dell E1913S/E1913/E2213 Monitor User's Guide

Poor Focus

Picture is fuzzy, blurry, or ghosting

Perform Auto Adjust via OSD.

Adjust the Phase and Pixel Clock controls via OSD. Eliminate video extension cables.

Reset the monitor to Factory Settings.

Change the video resolution to the correct aspect ratio (16:10).

Shaky/Jittery Video

Wavy picture or fine

Perform Auto Adjust via OSD.

 

movement

Adjust the Phase and Pixel Clock controls via OSD.

 

 

Reset the monitor to Factory Settings.

 

 

Check environmental factors.

 

 

Relocate the monitor and test in another room.

Missing Pixels

LCD screen has spots

Cycle power on-off.

 

 

Pixel that is permanently off is a natural defect that can occur in LCD technology.

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

support.dell.com.

Stuck-on Pixels

LCD screen has bright spots

Cycle power on-off.

 

 

Pixel that is permanently off is a natural defect that can occur in LCD technology.

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

support.dell.com.

Brightness Problems

Picture too dim or too bright

Reset the monitor to Factory Settings.>

 

 

Auto Adjust via OSD.

 

 

Adjust brightness & contrast controls via OSD.

Geometric Distortion

Screen not centered correctly

Reset the monitor to Factory Settings.

 

 

Auto Adjust via OSD.

 

 

Adjust brightness & contrast controls via OSD.

 

 

NOTE: When using 'DVI-D', the positioning adjustments are not available.

Horizontal/Vertical Lines

Screen has one or more lines

Reset the monitor to Factory Settings.

 

 

Perform Auto Adjust via OSD.

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

Perform monitor self-test feature check and determine if these lines are also in self-test

 

 

mode.

 

 

Check for bent or broken pins in the video cable connector.

 

 

NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.

Synchronization Problems

Screen is scrambled or

Reset the monitor to Factory Settings.

 

appears torn

Perform Auto Adjust via OSD.

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

Perform monitor self-test feature check to determine if the scrambled screen appears in

 

 

self-test mode.

 

 

Check for bent or broken pins in the video cable connector.

 

 

Restart the computer in the safe mode.

Safety-Related Issues

Visible signs of smoke or

Do not perform any troubleshooting steps.

 

sparks

Contact Dell immediately.

Intermittent Problems

Monitor malfunctions on & off

Ensure that the video cable connecting the monitor to the computer is connected properly

 

 

and is secure.

 

 

Reset the monitor to Factory Settings.

 

 

Perform monitor self-test feature check to determine if the intermittent problem occurs in

file:///K/Dell/E1913/Dell%20E1913(S)%20E2213%20E-DOC%20Source/en/ug/solve.htm[2012-3-19 16:22:08]

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Contents Dell E1913S/E1913/E2213 Monitor Users Guide About Your Monitor Package ContentsProduct Features Front View Back ViewLabel Description Use Vesa mounting holes 100 mm Label Description Use Side ViewBottom View Right SideE1913S Power Management ModesPin Assignments Pin Number Monitor Side of the 15-pin Side Signal CableNumber Cable PinDell E1913S/E1913/E2213 monitor Resolution SpecificationsElectrical Specifications Model numberDisplay Mode Preset Display ModesPhysical Characteristics Environmental CharacteristicsModel Number Dell E1913S monitor Dell E1913 monitor Caring for Your Monitor LCD Monitor Quality & Pixel PolicyAttaching the Stand Setting Up the MonitorRemoving the Monitor Stand for Vesa Wall Mount Connecting the Blue VGA Cable Connecting Your MonitorAttaching Dell Soundbar AX510PA optional Back to Contents Using the Front Panel Controls Power On the MonitorFront panel button Back Using the On-Screen Display OSD MenuAccessing the Menu System DownMain Menu Page Dell E1913S/E1913/E2213 Monitor Users Guide Page Auto Adjust BrightnessContrast Page E1913 and E2213 Only Input Source forAuto Select Color SettingsPage Input Color Format Preset Modes Page Display Settings Page Aspect Ratio So on Other SettingsPage LCD Conditioning Language Menu Transparency Menu Timer Menu LockPersonalize Factory ResetPage Shortcut Key Page Shortcut Key Reset Personalize OSD MessagesE1913S E2213 Dell E1913S/E1913/E2213 Monitor Users Guide Dell E1913S/E1913/E2213 Monitor Users Guide Click Change Display Settings Setting the Maximum ResolutionUsing the Dell Soundbar Using the TiltTilt Back to Contents Troubleshooting Built-in Diagnostics Common Problems Support.dell.com Product Specific Problems Distorted Sound Appendix Back to Contents
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