Dell E1913S, E2213C appendix Support.dell.com

Dell E1913S/E1913/E2213 Monitor User's Guide

Poor Focus

Picture is fuzzy, blurry, or ghosting

Perform Auto Adjust via OSD.

Adjust the Phase and Pixel Clock controls via OSD. Eliminate video extension cables.

Reset the monitor to Factory Settings.

Change the video resolution to the correct aspect ratio (16:10).

Shaky/Jittery Video	Wavy picture or fine	Perform Auto Adjust via OSD.
	movement	Adjust the Phase and Pixel Clock controls via OSD.
		Reset the monitor to Factory Settings.
		Check environmental factors.
		Relocate the monitor and test in another room.
Missing Pixels	LCD screen has spots	Cycle power on-off.
		Pixel that is permanently off is a natural defect that can occur in LCD technology.
		For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
		support.dell.com.
Stuck-on Pixels	LCD screen has bright spots	Cycle power on-off.
		Pixel that is permanently off is a natural defect that can occur in LCD technology.
		For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
		support.dell.com.
Brightness Problems	Picture too dim or too bright	Reset the monitor to Factory Settings.>
		Auto Adjust via OSD.
		Adjust brightness & contrast controls via OSD.
Geometric Distortion	Screen not centered correctly	Reset the monitor to Factory Settings.
		Auto Adjust via OSD.
		Adjust brightness & contrast controls via OSD.
		NOTE: When using 'DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines	Screen has one or more lines	Reset the monitor to Factory Settings.
		Perform Auto Adjust via OSD.
		Adjust Phase and Pixel Clock controls via OSD.
		Perform monitor self-test feature check and determine if these lines are also in self-test
		mode.
		Check for bent or broken pins in the video cable connector.
		NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization Problems	Screen is scrambled or	Reset the monitor to Factory Settings.
	appears torn	Perform Auto Adjust via OSD.
		Adjust Phase and Pixel Clock controls via OSD.
		Perform monitor self-test feature check to determine if the scrambled screen appears in
		self-test mode.
		Check for bent or broken pins in the video cable connector.
		Restart the computer in the safe mode.
Safety-Related Issues	Visible signs of smoke or	Do not perform any troubleshooting steps.
	sparks	Contact Dell immediately.
Intermittent Problems	Monitor malfunctions on & off	Ensure that the video cable connecting the monitor to the computer is connected properly
		and is secure.
		Reset the monitor to Factory Settings.
		Perform monitor self-test feature check to determine if the intermittent problem occurs in

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