Product Specific Problems

Dell E1913S/E1913/E2213 Monitor User's Guide

Missing Color

Wrong Color

Image retention from a static image left on the monitor for a long period of time

Picture missing color

Picture color not good

Faint shadow from the static image displayed appears on the screen

self-test mode.

Perform monitor self-test feature check.

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

Check for bent or broken pins in the video cable connector.

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application.

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off.

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

Use the Power Management feature to turn off the monitor at all times when not in use(for more information, see Power Management Modes).

Alternatively, use a dynamically changing screensaver.

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

No Input Signal when user controls are pressed

The picture does not fill the entire screen

What You Experience

Image is centered on screen, but does not fill entire viewing area

OSD does not appear on the screen

No picture, the LED light is blue. When you press "up", "down" or "Menu" key, the message " No input signal" will appear.

The picture cannot fill the height or width of the screen

Possible Solutions

Reset the monitor to Factory Settings.

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.

Reset the computer or video player.

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.

Run the built-in diagnostics.

NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.

Common Symptoms	What You Experience	Possible Solutions
No sound for system where the No power to Soundbar - the		Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
Soundbar draws power from an power indicator is off		the power indicator (blue LED) on the front of the Soundbar is illuminated.
AC adapter		Confirm that the power cable from the Soundbar is plugged into the adapter.
No Sound	Soundbar has power - power	Plug the audio line-in cable into the computer's audio out jack.
	indicator is on	Set all volume controls to their maximum and ensure that the mute option is not
		enabled.
		Play some audio content on the computer (example, audio CD, or MP3).
		Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

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