Dell E198WFP appendix General Problems

Page 27

4.This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.

OSD Warning Messages

One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.

1 : Auto Detect (Analog Input)

or

1 : Auto Detect (Digital Input)

Cannot Display This Video Mode

Cannot Display This Video Mode

 

Optimum Resolution 1440 x900 60Hz

 

Optimum Resolution 1440 x990 60Hz

 

 

 

2: Analog Input

or

3:Digital Input

Cannot Display This Video Mode

Cannot Display This Video Mode

 

Optimum Resolution 1440 x900 60Hz

 

Optimum Resolution 1440 x900 60Hz

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1440 X 900 @ 60Hz.

Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer or that the monitor is in a power save mode.

General Problems

The following table contains general information about common monitor problems you might encounter.

COMMON

PROBLEM DESCRIPTION

POSSIBLE SOLUTIONS

SYMPTOMS

 

 

No Video/Power

No picture, monitor is dead

Check connection integrity at the both ends of the video cable, verify that the

LED off

 

monitor and computer are plugged into a working electrical outlet, and that

 

 

you have pressed the power button.

No Video/Power

No picture or no brightness

Press the input select button in the front of the monitor and ensure the

LED on

 

correct input source is selected.

 

 

Increase brightness & contrast controls.

 

 

Perform monitor self-test feature check.

 

 

Check for bent or broken pins on the end of the video cable.

 

 

Reboot your computer and monitor.

Poor Focus

Picture is fuzzy, blurry, or

 

ghosting

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Eliminate video extension cables.

Perform monitor reset.

Lower video resolution or increase font size.

Shaky/Jittery

Wavy picture or fine

Push Auto Adjust button.

Video

movement

Adjust Phase and Clock controls via OSD.

 

 

Perform monitor reset.

 

 

Check environmental factors.

 

 

Relocate and test in another room.

Missing Pixels

LCD screen has spots

Cycle power on-off

 

 

These are pixels that are permanently off and this is a natural defect

 

 

that occurs in LCD technology.

Brightness

Picture too dim or too bright

Perform monitor reset.

Problems

 

Push Auto Adjust button.

 

 

Adjust brightness & contrast controls.

Image 27
Contents Dell E198WFP Flat Panel Monitor Users Guide About Your Monitor Side View Monitor Specifications Plug and Play Capability General LCD Monitor Quality & Pixel Policy Caring for your Monitor Using Your Adjustable Monitor Stand Using the Tilt Back to Contents Connecting Your Monitor Setting Up Your MonitorInput select Using the Front PanelDown and Up + Using the OSD MenuPower Button and Indicator OSD menu / selectPage Contrast Icon Menu Description Submenus ExitImage Auto AdjustSettings HorizontalPixel Clock Page Horizontal Position Vertical OSD Hold Advanced Settings Input Color FormatTime OSD Lock Language Factory Reset OSD Warning Messages Analog Input 3Digital Input Cannot Display This Video Mode Setting the Optimal ResolutionSoundbar Attachment to the Monitor Using the Dell Soundbar OptionalBack to Contents Solving Problems General Problems Troubleshooting Your Soundbar Product Specific ProblemsBack to Contents Appendix Anguilla Contacting DellAustria Vienna Antigua and BarbudaArgentina Buenos Aires Aruba Australia SydneyBritish Virgin Islands Brunei Customer ServiceBarbados Belgium Brussels Belize Bermuda Bolivia BrazilColombia Hardware Warranty Phone SupportCayman Islands Chile Santiago China XiamenEl Salvador Finland Helsinki Costa Rica Czech Republic PragueDenmark Copenhagen Dominica Dominican RepublicGrenada Guatemala Guyana Haiti France Paris MontpellierGermany Frankfurt GreeceServer Support Honduras Hong KongIndia Portable and Desktop SupportGeneral Ireland CherrywoodItaly Milan Japan KawasakiMexico Korea SeoulLatin America Luxembourg Malaysia PenangPanama Montserrat Netherlands Antilles Netherlands AmsterdamNew Zealand Nicaragua Norway LysakerPortugal Peru Poland WarsawSuriname Sweden Upplands Vasby Slovakia PragueSouth Africa Johannesburg Southeast Asian and Pacific Countries Spain MadridTrinidad/Tobago Turks and Caicos Islands Bracknell Switzerland GenevaTaiwan ThailandFinancial Services Uruguay A. Austin, TexasVirgin Islands Venezuela
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