Dell E198WFP appendix Product Specific Problems, Troubleshooting Your Soundbar

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Geometric

Screen not centered correctly

Distortion

 

Horizontal/Vertical

Screen has one or more lines

Lines

 

Sync Problems

Screen is scrambled or

 

appears torn

LCD Scratched

Screen has scratches or

 

smudges

Safety Related

Visible signs of smoke or

Issues

sparks

Intermittent

Monitor malfunctions on and

Problems

off

ImageFaint Shadow from the static Retention (from a image displayed appears on

static image)

the screen

Perform monitor reset on "Position Settings Only".

Push Auto Adjust button.

Adjust the centering controls.

Ensure monitor is in proper video mode.

Perform monitor reset. Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor self-test feature check and determine if these lines are also in self-test mode.

Check for bent or broken pins.

Perform monitor reset. Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.

Check for bent or broken pins. Boot up in the "safe mode".

Turn monitor off and clean the screen.

For cleaning instruction, see Caring for your Monitor.

Do not perform any troubleshooting steps.

Monitor needs to be replaced.

Ensure monitor is in proper video mode.

Ensure video cable connection to computer and to the flat panel is secure.

Perform monitor reset.

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

Use the Power Management feature to turn off the monitor at all times when not in use. Alternatively, use a dynamically changing screensaver left on the monitor for a long period of time.

Product Specific Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Screen image is too small

Image is centered on screen, but

Perform monitor reset on "All Settings."

 

does not fill entire viewing area.

 

Cannot adjust the monitor with the OSD does not appear on the screen. buttons on the front panel

Turn off the monitor, unplug the power cord and then plug back and turn on the monitor.

Troubleshooting Your Soundbar

COMMON

WHAT YOU

POSSIBLE SOLUTIONS

SYMPTOMS

EXPERIENCE

 

No Sound

No power to Soundbar -

Turn the Power/Volume knob on the Soundbar clockwise to the middle position;

 

the power indicator is off.

check if the power indicator (green LED) on the front of the Soundbar is

 

 

illuminated.

 

 

Confirm that the power cable from the Soundbar is plugged into the adapter.

 

 

Confirm that the monitor has power.

 

 

If the monitor has no power, see Troubleshooting your monitor for monitor

 

 

common problem.

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Contents Dell E198WFP Flat Panel Monitor Users Guide About Your Monitor Side View Monitor Specifications Plug and Play Capability General LCD Monitor Quality & Pixel Policy Caring for your Monitor Using Your Adjustable Monitor Stand Using the Tilt Back to Contents Setting Up Your Monitor Connecting Your MonitorUsing the Front Panel Input selectUsing the OSD Menu Power Button and IndicatorOSD menu / select Down and Up +Page Icon Menu Description Submenus Exit ContrastAuto Adjust SettingsHorizontal ImagePixel Clock Page Advanced Settings Input Color Format Horizontal Position Vertical OSD HoldTime OSD Lock Language Factory Reset OSD Warning Messages Setting the Optimal Resolution Analog Input 3Digital Input Cannot Display This Video ModeUsing the Dell Soundbar Optional Soundbar Attachment to the MonitorBack to Contents Solving Problems General Problems Product Specific Problems Troubleshooting Your SoundbarBack to Contents Appendix Contacting Dell AnguillaAntigua and Barbuda Argentina Buenos AiresAruba Australia Sydney Austria ViennaCustomer Service Barbados Belgium BrusselsBelize Bermuda Bolivia Brazil British Virgin Islands BruneiHardware Warranty Phone Support Cayman Islands Chile SantiagoChina Xiamen ColombiaCosta Rica Czech Republic Prague Denmark CopenhagenDominica Dominican Republic El Salvador Finland HelsinkiFrance Paris Montpellier Germany FrankfurtGreece Grenada Guatemala Guyana HaitiHonduras Hong Kong IndiaPortable and Desktop Support Server SupportIreland Cherrywood Italy MilanJapan Kawasaki GeneralKorea Seoul Latin America LuxembourgMalaysia Penang MexicoMontserrat Netherlands Antilles Netherlands Amsterdam New ZealandNicaragua Norway Lysaker PanamaPeru Poland Warsaw PortugalSlovakia Prague South Africa JohannesburgSoutheast Asian and Pacific Countries Spain Madrid Suriname Sweden Upplands VasbySwitzerland Geneva TaiwanThailand Trinidad/Tobago Turks and Caicos Islands BracknellUruguay A. Austin, Texas Financial ServicesVirgin Islands Venezuela
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