Dell E198WFP appendix Product Specific Problems, Troubleshooting Your Soundbar

Geometric	Screen not centered correctly
Distortion
Horizontal/Vertical	Screen has one or more lines
Lines

Sync Problems	Screen is scrambled or
	appears torn

LCD Scratched	Screen has scratches or
	smudges
Safety Related	Visible signs of smoke or
Issues	sparks
Intermittent	Monitor malfunctions on and
Problems	off

ImageFaint Shadow from the static Retention (from a image displayed appears on

static image) the screen

Perform monitor reset on "Position Settings Only".

Push Auto Adjust button.

Adjust the centering controls.

Ensure monitor is in proper video mode.

Perform monitor reset. Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor self-test feature check and determine if these lines are also in self-test mode.

Check for bent or broken pins.

Perform monitor reset. Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.

Check for bent or broken pins. Boot up in the "safe mode".

Turn monitor off and clean the screen.

For cleaning instruction, see Caring for your Monitor.

Do not perform any troubleshooting steps.

Monitor needs to be replaced.

Ensure monitor is in proper video mode.

Ensure video cable connection to computer and to the flat panel is secure.

Perform monitor reset.

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

Use the Power Management feature to turn off the monitor at all times when not in use. Alternatively, use a dynamically changing screensaver left on the monitor for a long period of time.

Product Specific Problems

SPECIFIC SYMPTOMS	WHAT YOU EXPERIENCE	POSSIBLE SOLUTIONS
Screen image is too small	Image is centered on screen, but	Perform monitor reset on "All Settings."
	does not fill entire viewing area.

Cannot adjust the monitor with the OSD does not appear on the screen. buttons on the front panel

Turn off the monitor, unplug the power cord and then plug back and turn on the monitor.

Troubleshooting Your Soundbar

COMMON	WHAT YOU	POSSIBLE SOLUTIONS
SYMPTOMS	EXPERIENCE
No Sound	No power to Soundbar -	Turn the Power/Volume knob on the Soundbar clockwise to the middle position;
	the power indicator is off.	check if the power indicator (green LED) on the front of the Soundbar is
		illuminated.
		Confirm that the power cable from the Soundbar is plugged into the adapter.
		Confirm that the monitor has power.
		If the monitor has no power, see Troubleshooting your monitor for monitor
		common problem.