Dell P2214H/P2414H manual Troubleshooting, Self-Test

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4Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

Troubleshooting 47

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Contents User’s Guide Rev. A00 Contents FCC Notices U.S. Only and Other Regulatory About Your Monitor Package ContentsProduct Features Front View Identifying Parts and ControlsBack View with monitor stand Back ViewSide View Bottom View Flat Panel Specifications Monitor SpecificationsSupported Video Modes Resolution SpecificationsPreset Display Modes Physical Characteristics Electrical SpecificationsEnvironmental Characteristics Vesa Power Management ModesPin Assignments VGA Connector Pin Pin Side Number Connected Signal CableDVI Connector Pin Pin Side Number Connected Signal Cable Plug and Play Capability DisplayPort ConnectorUniversal Serial Bus USB Interface USB Upstream ConnectorPin Number Pin Side of the Connector USB Ports LCD Monitor Quality and Pixel Policy Maintenance GuidelinesUSB Downstream Connector Cleaning Your MonitorAbout Your Monitor Attaching the Stand Connecting Your MonitorSetting Up the Monitor Organizing Your Cables Connecting the USB cableAttaching the Cable Cover Removing the Monitor StandWall Mounting Optional Setting Up the Monitor Press the button to turn on the monitor Power On the MonitorUsing the Front Panel Controls Shortcut key Preset Modes Operating the MonitorFront Panel Button Back Using the On-Screen Display OSD MenuAccessing the Menu System Page Page Icon Menu andDescription Submenus Operating the Monitor Input Color Format Operating the Monitor Position SettingsImage Enhance Aspect RatioEnergy Settings Operating the Monitor Other Settings Operating the Monitor Page Page See Troubleshooting for more information Setting the Maximum ResolutionVertical Extension Using the Tilt, Swivel, and Vertical ExtensionTilt, Swivel Rotating the Monitor Adjusting the Rotation Display Settings of Your System Self-Test TroubleshootingBuilt-in Diagnostics Input Source menu Common ProblemsTroubleshooting Specific What You Possible Solutions Symptoms Experience Product Specific ProblemsSpecific What You Universal Serial Bus USB Specific ProblemsSymptoms Experience Setting the display resolution Setting Up Your Monitor