Dell U2913WM manual Troubleshooting, Self-Test

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Troubleshooting

Dell™ U2913WM Flat Panel Monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus Specific Problems

Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn Off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

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Contents Dell U2913WM Flat Panel Monitor Dell U2913WM Flat Panel Monitor Users Guide Setting the display resolution to 2560 x 1080 maximum Click Change Display SettingsAbout Your Monitor Page Product Features Page Identifying Parts and Controls Front ViewBack View Description UseSide View Bottom ViewMonitor Specifications Flat Panel SpecificationsSupported Video Modes Resolution SpecificationsPreset Display Modes Electrical Specifications Physical CharacteristicsEnvironmentall Characteristics Power Management ModesVGA Connector DVI Connector Pin AssignmentsDisplayPort Connector Plug and Play Capability Cleaning Your Monitor Setting Up the Monitor Attaching the StandConnecting Your Monitor Connecting the white DVI cablePage Page Page Page Page Connecting the USB cable Organizing Your CablesAttaching the Soundbar AX510 / AX510PA Optional Removing the Stand Wall Mounting Optional Using the Front Panel Shortcut key/ Preset ModesFront Panel Icon Description Shortcut key / Brightness/ContrastMenu Exit Power with glowing LED Using the On-Screen Display OSD Menu Accessing the Menu SystemAuto Adjust ContrastInput Source VGA DVI-D DisplayPort Mini DisplayPort Hdmi Color Settings Input Color Format Gamma Page Page Page Page Hue SaturationReset Color Settings Display SettingsAspect Ratio Horizontal PositionPixel Clock PhasePBP submenu when PBP On PBP submenu when PBP Off PBP Mode Other SettingsMenu Timer LanguageMenu Transparency Menu LockEnergy Smart DDC/CIDisplayPort Factory Reset Personalize Page OSD Warning Messagess VGA/DVI-D/DP/mDP/HDMI input Page Setting the Maximum Resolution Using the Dell Soundbar AX510/AX510PA only Optional Using the Tilt, Swivel, and Vertical Extension Tilt, Swivel Vertical ExtensionTroubleshooting Self-TestPage Common Symptoms What You Experience Possible Solutions Built-in DiagnosticsCommon Problems Perform Auto Adjust via OSD Product Specific Problems Specific Symptoms What You ExperienceSpecific Symptoms What You Experience Possible Solutions Universal Serial Bus USB Specific ProblemsDell Soundbar Problems Distorted Sound Unbalanced Sound Output Low Volume Appendix Setting Up Your Monitor Click Change Display Settings Click Advanced Settings