|
|
|
| Ensure that the correct input source is selected via the Input Source Select button. |
No Video/Power LED on |
| No picture or no brightness |
| Increase brightness & contrast controls via OSD. |
|
| |||
|
|
|
| Perform monitor |
|
|
|
| Check for bent or broken pins in the video cable connector. |
|
|
|
| Run the |
|
|
|
| Ensure that the correct input source is selected via the Input Source Select button. |
Poor Focus |
| Picture is fuzzy, blurry, or ghosting |
| Perform Auto Adjust via OSD. |
|
|
|
| Adjust the Phase and Pixel Clock controls via OSD. |
|
|
|
| Eliminate video extension cables. |
|
|
|
| Reset the monitor to Factory Settings. |
|
|
|
| Change the video resolution to the correct aspect ratio (16:9). |
Shaky/Jittery Video |
| Wavy picture or fine movement |
| Perform Auto Adjust via OSD. |
|
|
|
| Adjust the Phase and Pixel Clock controls via OSD. |
|
|
|
| Reset the monitor to Factory Settings. |
|
|
|
| Check environmental factors. |
|
|
|
| Relocate the monitor and test in another room. |
|
|
|
| NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with |
|
|
|
| the monitor). |
|
|
|
| Check for loose connection. Unplug & reconnect if required. |
Missing Pixels |
| LCD screen has spots |
| Cycle power |
|
|
|
| Pixel that is permanently Off is a natural defect that can occur in LCD technology. |
|
|
|
| For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: |
|
|
|
| www.dell.com/support/monitors. |
| LCD screen has bright spots |
| Cycle power | |
|
|
|
| Pixel that is permanently On is a natural defect that can occur in LCD technology. |
|
|
|
| For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: |
|
|
|
| www.dell.com/support/monitors. |
Brightness Problems |
| Picture too dim or too bright |
| Reset the monitor to Factory Settings. |
|
|
|
| Auto Adjust via OSD. |
|
|
|
| Adjust brightness & contrast controls via OSD. |
Geometric Distortion |
| Screen not centered correctly |
| Reset the monitor to Factory Settings. |
|
|
|
| Auto Adjust via OSD. |
|
|
|
| Adjust horizontal & vertical controls via OSD. |
|
|
|
| NOTE: When using |
Horizontal/Vertical Lines |
| Screen has one or more lines |
| Reset the monitor to Factory Settings. |
|
|
|
| Perform Auto Adjust via OSD. |
|
|
|
| Adjust Phase and Pixel Clock controls via OSD. |
|
|
|
| Perform monitor |
|
|
|
| Check for bent or broken pins in the video cable connector. |
|
|
|
| Run the |
|
|
|
| NOTE: When using |
|
|
|
| NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together |
|
|
|
| with the monitor). |
|
|
|
| Check for loose connection. Unplug & reconnect if required. |
|
|
|
|
|