Dell U2913WM manual Perform Auto Adjust via OSD

Page 59

 

 

 

 

Ensure that the correct input source is selected via the Input Source Select button.

No Video/Power LED on

 

No picture or no brightness

 

Increase brightness & contrast controls via OSD.

 

 

 

 

 

 

Perform monitor self-test feature check.

 

 

 

 

Check for bent or broken pins in the video cable connector.

 

 

 

 

Run the built-in diagnostics.

 

 

 

 

Ensure that the correct input source is selected via the Input Source Select button.

Poor Focus

 

Picture is fuzzy, blurry, or ghosting

 

Perform Auto Adjust via OSD.

 

 

 

 

Adjust the Phase and Pixel Clock controls via OSD.

 

 

 

 

Eliminate video extension cables.

 

 

 

 

Reset the monitor to Factory Settings.

 

 

 

 

Change the video resolution to the correct aspect ratio (16:9).

Shaky/Jittery Video

 

Wavy picture or fine movement

 

Perform Auto Adjust via OSD.

 

 

 

 

Adjust the Phase and Pixel Clock controls via OSD.

 

 

 

 

Reset the monitor to Factory Settings.

 

 

 

 

Check environmental factors.

 

 

 

 

Relocate the monitor and test in another room.

 

 

 

 

NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together with

 

 

 

 

the monitor).

 

 

 

 

Check for loose connection. Unplug & reconnect if required.

Missing Pixels

 

LCD screen has spots

 

Cycle power On-Off.

 

 

 

 

Pixel that is permanently Off is a natural defect that can occur in LCD technology.

 

 

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

 

 

www.dell.com/support/monitors.

Stuck-on Pixels

 

LCD screen has bright spots

 

Cycle power On-Off.

 

 

 

 

Pixel that is permanently On is a natural defect that can occur in LCD technology.

 

 

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

 

 

www.dell.com/support/monitors.

Brightness Problems

 

Picture too dim or too bright

 

Reset the monitor to Factory Settings.

 

 

 

 

Auto Adjust via OSD.

 

 

 

 

Adjust brightness & contrast controls via OSD.

Geometric Distortion

 

Screen not centered correctly

 

Reset the monitor to Factory Settings.

 

 

 

 

Auto Adjust via OSD.

 

 

 

 

Adjust horizontal & vertical controls via OSD.

 

 

 

 

NOTE: When using DVI-D input, the positioning adjustments are not available.

Horizontal/Vertical Lines

 

Screen has one or more lines

 

Reset the monitor to Factory Settings.

 

 

 

 

Perform Auto Adjust via OSD.

 

 

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

 

 

Perform monitor self-test feature check and determine if these lines are also in self-test mode.

 

 

 

 

Check for bent or broken pins in the video cable connector.

 

 

 

 

Run the built-in diagnostics.

 

 

 

 

NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available.

 

 

 

 

NOTE: If you’re using DVI connection, ensure that a Dual Link DVI cable is used (Supplied together

 

 

 

 

with the monitor).

 

 

 

 

Check for loose connection. Unplug & reconnect if required.

 

 

 

 

 

Image 59
Contents Dell U2913WM Flat Panel Monitor Dell U2913WM Flat Panel Monitor Users Guide Click Change Display Settings Setting the display resolution to 2560 x 1080 maximumAbout Your Monitor Page Product Features Page Front View Identifying Parts and ControlsDescription Use Back ViewBottom View Side ViewFlat Panel Specifications Monitor SpecificationsSupported Video Modes Resolution SpecificationsPreset Display Modes Physical Characteristics Electrical SpecificationsPower Management Modes Environmentall CharacteristicsPin Assignments VGA Connector DVI ConnectorDisplayPort Connector Plug and Play Capability Cleaning Your Monitor Attaching the Stand Setting Up the MonitorConnecting the white DVI cable Connecting Your MonitorPage Page Page Page Page Organizing Your Cables Connecting the USB cableAttaching the Soundbar AX510 / AX510PA Optional Removing the Stand Wall Mounting Optional Shortcut key / Brightness/Contrast Using the Front PanelShortcut key/ Preset Modes Front Panel Icon DescriptionMenu Exit Power with glowing LED Accessing the Menu System Using the On-Screen Display OSD MenuContrast Auto AdjustInput Source VGA DVI-D DisplayPort Mini DisplayPort Hdmi Color Settings Input Color Format Gamma Page Page Page Page Saturation HueHorizontal Position Reset ColorSettings Display Settings Aspect RatioPixel Clock PhasePBP submenu when PBP On PBP submenu when PBP Off Other Settings PBP ModeMenu Lock Menu TimerLanguage Menu TransparencyDDC/CI Energy SmartDisplayPort Factory Reset Personalize Page OSD Warning Messagess VGA/DVI-D/DP/mDP/HDMI input Page Setting the Maximum Resolution Using the Dell Soundbar AX510/AX510PA only Optional Tilt, Swivel Vertical Extension Using the Tilt, Swivel, and Vertical ExtensionSelf-Test TroubleshootingPage Common Symptoms What You Experience Possible Solutions Built-in DiagnosticsCommon Problems Perform Auto Adjust via OSD Specific Symptoms What You Experience Product Specific ProblemsSpecific Symptoms What You Experience Possible Solutions Universal Serial Bus USB Specific ProblemsDell Soundbar Problems Distorted Sound Unbalanced Sound Output Low Volume Appendix Setting Up Your Monitor Click Change Display Settings Click Advanced Settings