Dell SX2210B appendix Product-Specific Problems, Universal Serial Bus USB Specific Problems

Page 35

Missing Color

Picture lacks color

Perform monitor self-test feature check.

 

 

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

 

 

Check for bent or broken pins in the video cable connector.

 

 

Run the built-in diagnostics

 

 

 

 

Wrong Color

Picture color not

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the

 

good

 

application.

 

 

Try a different Color Preset Setting in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the

 

 

 

Color Management is turned off.

 

 

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

 

 

Run the built-in diagnostics

 

 

 

 

Image retention from

Faint shadow from

Use the Power Management feature to turn off the monitor at all times when not in use (for more

a static image left on

the static image

 

information, see Power Management Modes).

the monitor for a

displayed appears on

Alternatively, use a dynamically changing screensaver.

long period of time

the screen

 

 

 

 

 

 

Product-Specific Problems

Specific Symptoms

What You See

 

Possible Solutions

Screen image is too small

Image is centered on screen,

Reset the monitor to Factory Settings.

 

but does not fill entire viewing

 

 

 

area

 

 

Cannot adjust the monitor with

OSD does not appear on the

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

the keys on the front panel

screen

 

 

 

 

 

 

No Input Signal when user

No picture, the LED light is

Check the signal source. Ensure that the Computer is not in the power saving mode by

controls are pressed

white. When you press "up",

 

moving the mouse or pressing any key on the keyboard.

 

"down" or "Menu" key, the

Check whether the signal cable is plugged in properly. Re-plug the signal cable if

 

message appears

 

necessary.

 

 

Reset the computer or video player.

 

 

 

 

The picture does not fill the

The picture cannot fill the

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full

entire screen.

height or width of the screen

 

screen.

 

 

Run the built-in diagnostics

 

 

 

 

NOTE: When choosing DVI-D or HDMI mode, the Auto Adjust function is not available.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

What You See

 

Possible Solutions

USB interface is not working

USB peripherals are not

Check that your monitor is turned ON.

 

working

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream connector).

 

 

Switch off and then turn on the monitor again.

 

 

Reboot the computer.

 

 

Some USB devices like external portable HDD require higher electric current; connect the

 

 

 

device directly to the computer system.

 

 

 

 

High Speed USB 2.0 interface is

High Speed USB 2.0

Check that your computer is USB 2.0-capable.

slow.

peripherals working slowly or

Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port

 

not working at all

 

is used.

 

 

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream connector).

 

 

Reboot the computer.

 

 

 

 

 

 

 

 

Dell™ Soundbar Problems

Common Symptoms

What You See

 

Possible Solutions

No Sound

Soundbar has power - power

Plug the audio line-in cable into the computer's audio out jack.

 

indicator is on

Set all volume controls to their maximum and ensure that the mute option is not

 

 

 

enabled.

 

 

Play some audio content on the computer (example, audio CD, or MP3).

 

 

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

 

 

Clean and reseat the audio line-in plug.

 

 

Test the Soundbar using another audio source (For example: portable CD player, MP3

 

 

 

player).

 

 

 

 

Distorted Sound

Computer's sound card is used

Clear any obstructions between the Soundbar and the user.

 

as the audio source

Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

 

 

Set all Windows volume controls to their midpoints.

 

 

Decrease the volume of the audio application.

 

 

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

 

 

 

setting.

 

 

Clean and reseat the audio line-in plug.

 

 

Troubleshoot the computer's sound card.

Image 35
Contents Dell SX2210 Flat Panel Monitor Users Guide About Your Monitor Package ContentsFront View Label Description Product FeaturesIdentifying Parts and Controls Front View Left view Right view Back ViewSide View Bottom ViewBottom view Label Description Monitor SpecificationsPower Management Modes Pin Pin Side of the Connected Signal Number Cable VGA ConnectorDVI Connector Pin Pin Side of the Connected Signal Cable NumberUniversal Serial Bus USB Interface Hdmi ConnectorUSB Upstream Connector Transfer speed Data Rate Power ConsumptionOverview Camera MIC SpecificationsUSB Downstream Connector USB PortsVideo Supported Modes Flat Panel SpecificationsResolution Specifications Plug and Play CapabilityPhysical Characteristics Preset Display ModesElectrical Specifications Cleaning Your Monitor Maintenance GuidelinesEnvironmental Characteristics Visit support.dell.com AppendixSetting Up Your Monitor Setting Up Your Monitor Turn On the Monitor Using the Front Panel ControlsOperating the Monitor Front panel button Using the On-Screen Display OSD MenuAccessing the Menu System BRIGHTNESS/CONTRAST Back Brightness Contrast Auto AdjustIcon Menu and Submenus Input Source Color SettingsColor setting mode submenu Display Settings Normal Overdrive default Audio SettingsBack Language Menu Transparency Menu Timer Menu Lock Other SettingsDDC/CI LCD Conditioning Factory ResetPersonalize OSD Warning MessagesUsing the Dell Soundbar Optional Setting the Maximum ResolutionTilt Using the TiltUsing the Camera Choose Facial Recognition Software Accessing the Camera Help FileManually Adjusting the Camera Settings To install the Facial Recognition Software FastAccessFirst Use Customizing FastAccessConfiguration Console Security Using the Automatic Web LoginSetting the display resolution to 1920 x 1080 Maximum Dell SX2210 Flat Panel Monitor Connecting Your Monitor Setting Up the MonitorAttaching the Soundbar Optional Connecting the USB CableOrganizing Your Cables Back to Contents Self-Test TroubleshootingBuilt-in Diagnostics Common Symptoms What You See Possible Solutions Common ProblemsSpecific Symptoms What You See Possible Solutions Product-Specific ProblemsUniversal Serial Bus USB Specific Problems Dell Soundbar ProblemsClick Start→Control Panel→Sound and Audio Devices Camera ProblemsCommon What YOU Possible Solutions Symptoms Experience Compression for video in the Video Recording settingsSelect Monitor Webcam in the Microphone box Facial Recognition FastAccess problemsInstallation Daily Use
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SX2210B, SX2210 specifications

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