Dell SP2008WFPF appendix Product Specific Problemss, USB Problems, Troubleshooting Your Soundbar

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NOTE: Image Burn-in is not covered by your warranty.

Camera / MIC Problems

Camera / MIC not working

Ensure the USB upstream cable is connected to the PC.

 

 

Install the Camera / MIC driver provided in the CD.

Product Specific Problemss

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Screen image is too small

Image is centered on screen, but does not fill

Perform monitor reset on "All Settings.".

 

entire viewing area.

 

 

 

 

 

 

Cannot adjust the monitor with the

OSD does not appear on the screen.

Turn off the monitor, unplug the power cord and then plug

buttons on the front panel

 

 

back and turn on the monitor.

 

 

 

 

 

 

 

 

USB Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

 

 

 

 

USB interface is not working

USB peripherals are not working.

Check that your monitor is turned ON.

 

 

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream

 

 

 

connector).

 

 

Switch off and then turn on the monitor again.

 

 

 

 

High Speed USB 2.0 interface is

High Speed USB 2.0 peripherals working slowly or not at

Check that your computer is USB 2.0 capable.

slow

all.

Verify USB 2.0 source on your computer.

 

 

Reconnect the upstream cable to your computer.

 

 

Reconnect the USB peripherals (downstream

 

 

 

connector).

 

 

 

 

 

 

 

 

Troubleshooting Your Soundbar

COMMON

WHAT YOU EXPERIENCE

 

POSSIBLE SOLUTIONS

SYMPTOMS

 

 

 

 

 

 

 

No Sound

No power to Soundbar - the

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the

 

power indicator is off.

 

power indicator (blue LED) on the front of the Soundbar is illuminated.

 

(built-in DC power supply. i.e.

Confirm that the power cable from the Soundbar is plugged into the monitor.

 

SP2008WFP )

Confirm that the monitor has power.

 

 

If the monitor has no power, see Troubleshooting your monitor for monitor common problem.

 

 

 

 

No Sound

Soundbar has power - power

Plug the audio line-in cable into the computer's audio out jack.

 

indicator is on.

Set all Windows volume controls to their maximum.

 

 

Play some audio content on the computer (i.e. audio CD, or MP3).

 

 

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

 

 

Clean and reseat the audio line-in plug.

 

 

Test the Soundbar using another audio source (i.e. portable CD player).

 

 

 

 

Distorted Sound

Computer's sound card is used as

Clear any obstructions between the Soundbar and the user.

 

the audio source.

Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

 

 

Set all Windows volume controls to their midpoints.

 

 

Decrease the volume of the audio application.

 

 

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

 

 

Clean and reseat the audio line-in plug.

 

 

Troubleshoot the computer's sound card.

 

 

Test the Soundbar using another audio source (i.e. portable CD player).

 

 

 

 

Distorted Sound

Other audio source is used.

Clear any obstructions between the Soundbar and the user.

 

 

Confirm that the audio line-in plug is completely inserted into the jack of the audio source.

 

 

Decrease the volume of the audio source.

 

 

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

 

 

Clean and reseat the audio line-in plug.

 

 

 

 

Unbalanced Sound

Sound from only one side of

Clear any obstructions between the Soundbar and the user.

Output

Soundbar.

Confirm that the audio line-in plug is completely inserted into the jack of the sound card or

 

 

 

audio source.

 

 

Set all Windows audio balance controls (L-R) to their midpoints.

 

 

Clean and reseat the audio line-in plug.

 

 

Troubleshoot the computer's sound card.

 

 

Test the Soundbar using another audio source (i.e. portable CD player).

 

 

 

 

Low Volume

Volume is too low.

Clear any obstructions between the Soundbar and the user.

 

 

Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.

 

 

Set all Windows volume controls to their maximum.

 

 

Increase the volume of the audio application.

 

 

Test the Soundbar using another audio source (i.e. portable CD player).

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Contents About Your Monitor Solving Problems Dell SP2008WFP Flat Panel MonitorFront View About Your MonitorBack View Bottom View Side ViewMonitor Specifications Power Management ModesPin Assignments Left side Right sideUniversal Serial Bus USB Interface Pin Number Monitor Side of the 15-pin Side Signal CableUSB ports Webcam MIC Specifications Plug and Play CapabilityGeneral Flat PanelMonitor Resolution Preset Display ModesPhysical Characteristics Video Supported ModesCleaning Your Monitor EnvironmentalAppendix Visit support.dell.comSetting Up Your Monitor Setting Up Your Monitor Setting Up Your Monitor Dell SP2008WFP Flat Panel Monitor Connecting Your Monitor Read Software License Agreement and click Yes to continue Using the Front PanelVideo input select Using the OSD Menu Icon Menu Submenus Description Settings Phase FineExit BrightnessScaling Ratio SharpnessColor Theatre Preset Sports Preset Nature Preset Hue Saturation Advanced Input Color Format DynamicResponse Time Horizontal PositionPage Factory Reset Setting the Optimal Resolution OSD Warning MessagesUsing the Dell Soundbar Optional Soundbar Attachment to the MonitorSolving Problems Troubleshooting Your MonitorGeneral Problems Common Symptoms Problem Description Possible SolutionsUSB Problems Product Specific ProblemssTroubleshooting Your Soundbar Back to Contents Using Your Monitor Stand Using the TiltAttaching the Stand Organizing Your CablesRemoving the Stand