Dell 1707FPV appendix Solving Problems

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Solving Problems: Dell™ 1707FPV Flat Panel Monitor User's Guide

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Solving Problems

Dell™ 1707FPV Flat Panel Monitor User's Guide

Troubleshooting Your Monitor

General Problems

Product Specific Problems

USB Problems

Troubleshooting Your Soundbar

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.

Troubleshooting Your Monitor

Self-Test Feature Check (STFC)

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog(blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating 'Dell Self-test Feature Check' dialog box should appear on-screen on a black background if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

This box also appears during normal system operation if the video cable becomes disconnected or damaged.

4. Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.

OSD Warning Messages

One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.

1. Analog Input

or

2.Digital Input

Cannot Display This Video Mode

Cannot Display This Video Mode

 

file:///T/htdocs/monitors/1707FPV/en/solve.htm[9/12/2012 5:23:35 PM]

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Contents Dell 1707FPV Flat Panel Monitor Users Guide About Your Monitor Front ViewBottom View Monitor Specifications Universal Serial Bus USB Interface General Electrical Cleaning Your Monitor Using Your Adjustable Monitor Stand Using the Tilt, Swivel, and Vertical Extension Back to Contents Setting Up Your Monitor Connecting Your MonitorUsing the Front Panel Power Button and Indicator Using the OSD MenuDown and Up + Auto Adjust OSD menu / selectIcon Menu Description Submenus Exit ContrastPositioning Horizontal Vertical Image settings Auto Adjust Phase Fine Pixel ClockOSD Lock Blue Preset Red Preset Normal Preset User PresetHorizontal Position Vertical Position OSD Hold Time LanguagePage OSD Warning Messages Setting the Optimal Resolution Using the Dell Soundbar OptionalSoundbar Attachment to the Monitor Back to Contents Rotating Your Monitor Preferred rotation Solving Problems General Problems Troubleshooting Your Soundbar Product Specific ProblemsUSB Problems FPV No Sound Appendix FCC Notice U.S. Only Dell IncAomen Contacting DellAntigua and Barbuda Country Code853Bahamas Barbados Belgium Brussels Aruba Australia SydneyAustria Vienna Bermuda Bolivia Brazil Customer ServiceHardware Warranty Phone Support British Virgin Islands BruneiChina Xiamen Colombia Costa Rica Czech Republic PragueDenmark Copenhagen France Paris MontpellierGrenada Guatemala Home and Small Business Germany FrankfurtGreece CorporateServer Support Guyana Hong KongIndia Gold Support OnlyJamaica Sales Ireland CherrywoodItaly Milan Technical SupportLatin America Luxembourg Japan KawasakiKorea Seoul Montserrat Netherlands Antilles Netherlands Amsterdam Malaysia PenangMexico Panama Peru Poland Warsaw New ZealandNicaragua Norway Lysaker Portugal09/091 Slovakia PragueSouth Africa Johannesburg Southeast Asian and Pacific Countries Spain MadridTaiwan Sweden Upplands VasbySwitzerland Geneva Uruguay ThailandTrinidad/Tobago Turks and Caicos Islands Bracknell Virgin Islands Financial ServicesA. Austin, Texas Your Monitor Setup Guide VenezuelaPage Page