General Problems

Solving Problems: Dell™ 1707FPV Flat Panel Monitor User's Guide

Optimum Resolution 1280 x1024 60Hz

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.

Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer or that the monitor is in a power save mode.

The following table contains general information about common monitor problems you might encounter.

COMMON	PROBLEM DESCRIPTION	POSSIBLE SOLUTIONS
SYMPTOMS
No Video/Power	No picture, monitor is dead	Check connection integrity at the both ends of the video cable, verify that the
LED off		monitor and computer are plugged into a working electrical outlet, and that
		you have pressed the power button.
No Video/Power	No picture or no brightness	Press the input select button in the front of the monitor and ensure the
LED on		correct input source is selected.
		Increase brightness & contrast controls.
		Perform monitor self-test feature check.
		Check for bent or broken pins on the end of the video cable.
		Reboot your computer and monitor.

Poor Focus	Picture is fuzzy, blurry, or
	ghosting

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Eliminate video extension cables.

Perform monitor reset.

Lower video resolution or increase font size.

Shaky/Jittery	Wavy picture or fine	Push Auto Adjust button.
Video	movement	Adjust Phase and Clock controls via OSD.
		Perform monitor reset.
		Check environmental factors.
		Relocate and test in another room.
Missing Pixels	LCD screen has spots	Cycle power on-off
		These are pixels that are permanently off and this is a natural defect
		that occurs in LCD technology.
Brightness	Picture too dim or too bright	Perform monitor reset.
Problems		Push Auto Adjust button.
		Adjust brightness & contrast controls.
Geometric	Screen not centered correctly	Perform monitor reset on "Position Settings Only".
Distortion		Push Auto Adjust button.
		Adjust the centering controls.
		Ensure monitor is in proper video mode.
Horizontal/Vertical	Screen has one or more lines	Perform monitor reset.
Lines		Push Auto Adjust button.
		Adjust Phase and Clock controls via OSD.
		Perform monitor self-test feature check and determine if these lines are
		also in self-test mode.
		Check for bent or broken pins.
Sync Problems	Screen is scrambled or	Perform monitor reset.
	appears torn	Push Auto Adjust button.
		Adjust Phase and Clock controls via OSD.
		Perform monitor self-test feature check to determine if scrambled screen
		appears in self-test mode.
		Check for bent or broken pins.

file:///T/htdocs/monitors/1707FPV/en/solve.htm[9/12/2012 5:23:35 PM]

General Problems

COMMON

PROBLEM DESCRIPTION

POSSIBLE SOLUTIONS

SYMPTOMS

Check for bent or broken pins.