Dell 1707FPV appendix Product Specific Problems, USB Problems, Troubleshooting Your Soundbar

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Solving Problems: Dell™ 1707FPV Flat Panel Monitor User's Guide

LCD Scratched

Screen has scratches or

 

smudges

Safety Related

Visible signs of smoke or

Issues

sparks

Intermittent

Monitor malfunctions on and

Problems

off

Image Retention

Faint Shadow from the static

(from a static

image displayed appears on

image)

the screen

Boot up in the "safe mode".

Turn monitor off and clean the screen.

For cleaning instruction, see Cleaning Your Monitor.

Do not perform any troubleshooting steps.

Monitor needs to be replaced.

Ensure monitor is in proper video mode.

Ensure video cable connection to computer and to the flat panel is secure.

Perform monitor reset.

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

Use the Power Management feature to turn off the monitor at all times when not in use. Alternatively, use a dynamically changing screensaver left on the monitor for a long period of time.

Product Specific Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Screen image is too small

Image is centered on screen, but

Perform monitor reset on "All Settings."

 

does not fill entire viewing area.

 

Cannot adjust the monitor with the OSD does not appear on the screen. buttons on the front panel

Turn off the monitor, unplug the power cord and then plug back and turn on the monitor.

USB Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

USB interface is not working

USB peripherals are not working.

Check that your monitor is turned ON.

 

 

Reconnect the upstream cable to

 

 

your computer.

 

 

Reconnect the USB peripherals

 

 

(downstream connector).

 

 

Switch off and then turn on the monitor

 

 

again.

High Speed USB 2.0

High Speed USB 2.0 peripherals working slowly

Check that your computer is USB 2.0

interface is slow

or not at all.

capable.

 

 

Verify USB 2.0 source on your computer.

 

 

Reconnect the upstream cable to

 

 

your computer.

 

 

Reconnect the USB peripherals

 

 

(downstream connector).

Troubleshooting Your Soundbar

COMMON

WHAT YOU

SYMPTOMS

EXPERIENCE

No Sound

No power to Soundbar -

 

the power indicator is off.

 

(built-in DC power supply.

POSSIBLE SOLUTIONS

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (green LED) on the front of the Soundbar is illuminated.

file:///T/htdocs/monitors/1707FPV/en/solve.htm[9/12/2012 5:23:35 PM]

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Contents Dell 1707FPV Flat Panel Monitor Users Guide About Your Monitor Front ViewBottom View Monitor Specifications Universal Serial Bus USB Interface General Electrical Cleaning Your Monitor Using Your Adjustable Monitor Stand Using the Tilt, Swivel, and Vertical Extension Back to Contents Setting Up Your Monitor Connecting Your MonitorUsing the Front Panel Using the OSD Menu Down and Up + Auto AdjustPower Button and Indicator OSD menu / selectIcon Menu Description Submenus Exit ContrastPositioning Horizontal Vertical Image settings Auto Adjust Phase Fine Pixel ClockBlue Preset Red Preset Normal Preset User Preset Horizontal Position Vertical Position OSD Hold TimeOSD Lock LanguagePage OSD Warning Messages Setting the Optimal Resolution Using the Dell Soundbar OptionalSoundbar Attachment to the Monitor Back to Contents Rotating Your Monitor Preferred rotation Solving Problems General Problems USB Problems Product Specific ProblemsTroubleshooting Your Soundbar FPV No Sound Appendix FCC Notice U.S. Only Dell IncContacting Dell Antigua and BarbudaAomen Country Code853Austria Vienna Aruba Australia SydneyBahamas Barbados Belgium Brussels Customer Service Hardware Warranty Phone SupportBermuda Bolivia Brazil British Virgin Islands BruneiChina Xiamen Colombia Costa Rica Czech Republic PragueDenmark Copenhagen France Paris MontpellierGermany Frankfurt GreeceGrenada Guatemala Home and Small Business CorporateGuyana Hong Kong IndiaServer Support Gold Support OnlyIreland Cherrywood Italy MilanJamaica Sales Technical SupportKorea Seoul Japan KawasakiLatin America Luxembourg Mexico Malaysia PenangMontserrat Netherlands Antilles Netherlands Amsterdam New Zealand Nicaragua Norway LysakerPanama Peru Poland Warsaw PortugalSlovakia Prague South Africa Johannesburg09/091 Southeast Asian and Pacific Countries Spain MadridSwitzerland Geneva Sweden Upplands VasbyTaiwan Trinidad/Tobago Turks and Caicos Islands Bracknell ThailandUruguay A. Austin, Texas Financial ServicesVirgin Islands Your Monitor Setup Guide VenezuelaPage Page